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Built in camera not working

MacBook Air (11 inch mid 2012)

Processor - 1.7 GHz Intel core i5

OS X Yosemite Version 10.10.4

Built in camera not working. I come to know when i was using it for the Face time today.

Last I used it almost a month back or so.

Kindly reply.

MacBook Air (11-inch Mid 2012), OS X Yosemite (10.10.4)

Posted on Aug 12, 2015 8:22 AM

Reply
23 replies

Aug 12, 2015 11:53 AM in response to quotient82

Sounds like "Viber" may have taken control of your camera (?)


In FaceTime, choose a camera or microphone from the Video menu at the top of your computer screen.


NOTE: Always be sure and download "reputable" software.

You can always rest assured that the Mac App Store has vetted the product and the integrity of the download package

https://itunes.apple.com/us/app/viber/id382617920?mt=8


You are usually safe in downloading from a developer's website, but not always - the safest developer downloads actually download their install FROM Apple's server.


In general, on any webpage

AVOID
User uploaded file

in Favor of

User uploaded file


It makes no sense to me why Viber would have BOTH. One would hope the only difference would be that developer has to pay Apple a percentage (like a 'consignment store')

Aug 12, 2015 9:17 PM in response to quotient82

  1. Restart your computer
  2. Open System Information to see if your camera appears in the USB section.
  3. Make sure that no other apps (like iChat, Messages, or other video editing or chat applications ->> VIBER <<- ) are currently using the same camera. Try quitting any other apps that could be communicating with the camera.
  4. Make sure that ONLY Facetime is NOW running
  5. In FaceTime, choose a camera or microphone from the Video menu at the top of your computer screen.

Aug 13, 2015 1:00 AM in response to ChitlinsCC

Thanks again,

Already restarted..

In USB camera is not appearing.

When i have started Face time all other chat applications were in use as you have suggested.

And in video menu again everything is disable.


Kindly advise.


this is the screen short of USB

Yogesh’s MacBook Air

13/08/15 1:24 pm

USB:

USB 3.0 SuperSpeed Bus:

Host Controller Location: Built-in USB

Host Controller Driver: AppleUSBXHCI

PCI Device ID: 0x1e31

PCI Revision ID: 0x0004

PCI Vendor ID: 0x8086

Bus Number: 0x0a

USB 3.0 Hi-Speed Bus:

Host Controller Location: Built-in USB

Host Controller Driver: AppleUSBXHCI

PCI Device ID: 0x1e31

PCI Revision ID: 0x0004

PCI Vendor ID: 0x8086

Bus Number: 0x0a

USB Hi-Speed Bus:

Host Controller Location: Built-in USB

Host Controller Driver: AppleUSBEHCI

PCI Device ID: 0x1e26

PCI Revision ID: 0x0004

PCI Vendor ID: 0x8086

Bus Number: 0x1d

Hub:

Product ID: 0x0024

Vendor ID: 0x8087 (Intel Corporation)

Version: 0.00

Speed: Up to 480 Mb/sec

Location ID: 0x1d100000 / 2

Current Available (mA): 500

Current Required (mA): 0

Built-In: Yes

Hub:

Product ID: 0x2512

Vendor ID: 0x0424 (SMSC)

Version: b.b3

Speed: Up to 480 Mb/sec

Location ID: 0x1d180000 / 3

Current Available (mA): 500

Current Required (mA): 2

Built-In: Yes

BRCM20702 Hub:

Product ID: 0x4500

Vendor ID: 0x0a5c (Broadcom Corp.)

Version: 1.00

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x1d181000 / 5

Current Available (mA): 500

Current Required (mA): 94

Built-In: Yes

Bluetooth USB Host Controller:

Product ID: 0x821f

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.50

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x1d181300 / 8

Current Available (mA): 500

Current Required (mA): 0

Built-In: Yes

Apple Internal Keyboard / Trackpad:

Product ID: 0x0249

Vendor ID: 0x05ac (Apple Inc.)

Version: 2.19

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x1d182000 / 4

Current Available (mA): 500

Current Required (mA): 40

Built-In: Yes

USB Hi-Speed Bus:

Host Controller Location: Built-in USB

Host Controller Driver: AppleUSBEHCI

PCI Device ID: 0x1e2d

PCI Revision ID: 0x0004

PCI Vendor ID: 0x8086

Bus Number: 0x1a

Hub:

Product ID: 0x0024

Vendor ID: 0x8087 (Intel Corporation)

Version: 0.00

Speed: Up to 480 Mb/sec

Location ID: 0x1a100000 / 2

Current Available (mA): 500

Current Required (mA): 0

Built-In: Yes

Aug 13, 2015 10:21 AM in response to quotient82

You said:


Thanks again,

Already restarted..

In USB camera is not appearing.

When i have started Face time all other chat applications were in use as you have suggested.

And in video menu again everything is disable.


Kindly advise.

This "SOLUTION" was for a MBPro, bu I see no reason not to ry it on your MBAir.

MacBook Pro, Mac OS X (10.7.4)

This solved my question Solvedby pennbank on Sep 26, 2012 6:16 PM

Reset the Pram

http://support.apple.com/kb/HT1379


Reset the SMC

http://support.apple.com/kb/HT3964



Check in

From the Desktop, Apple menu, hold the alt key and select system information

then select the USB and see if Face Time camera is shown.


If it is not see

See

http://support.apple.com/kb/HT2090

The poster reported that Resetting PRAM solved the issue

Aug 13, 2015 10:33 AM in response to quotient82

The list you provided appears to come from the "USB Bus" section of System Information.

Look for your camera in the "USB Device Tree" (NOT in the "USB Bus") window pane.


Your specific info will be different from that in the example below, but it shows where to look:

User uploaded file


(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, look for the camera in the USB Device Tree location.)


If your camera is not in the USB Device Tree your Mac likely needs service

by Apple or an Authorized Service Provider.



Message was edited by: EZ Jim


Mac OSX 10.10.4

Built in camera not working

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