aldoforce

Q: Sleep wake failure after OSX 10.10.4 update

Hi,

 

I have a MBP Retina 15 (Late 2013): 2.3Ghz i7, 16Gb DDR3, NVIDIA GeForce GT 750 2Gb.- I have a Samsung SyncMaster SA300 connected thru HDMI port and an Ethernet adapter on Thunderbolt.

 

After updating Yosemite to 10.10.4 everytime my computer wakes from sleep mode is non responsive: No key backlite, no monitor activity, no fan noise, nothing; dead. Pressing the power button also has no effect. The only way to turn it on is to press and hold the power button for 6-10 seconds, and then the bootup sequence goes fine.

 

I'm receiving the following kernel panic errors:

 

Error #1:

http://pastebin.com/kxNuHdCH

 

Error #2:

http://pastebin.com/BATdnuVV

 

Some side notes:

-I read about the Bluetooth wake up feature might be responsible for this, so I decided to turn off the bluetooth before closing my day and going to sleep mode: Same effect, nothing changes, still having issues with wake up.

 

Any clue on how to fix this? From the kernel panic logs, is there any hardware affecting the normal process?

 

Thx,

--Aldo

MacBook Pro with Retina display, OS X Yosemite (10.10.4)

Posted on Aug 12, 2015 6:14 AM

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Q: Sleep wake failure after OSX 10.10.4 update

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  • Helpful answers

  • by BobHarris,

    BobHarris BobHarris Aug 12, 2015 7:08 AM in response to aldoforce
    Level 6 (19,604 points)
    Mac OS X
    Aug 12, 2015 7:08 AM in response to aldoforce

    I'm replying to the kernel panics, NOT your monitor issues.

     

    Those are not kernel panic reports.  They are process crashes.

     

    Kernel Panic reports

    <http://support.apple.com/kb/ht2546>

     

    Please also post the EtreCheck output

    <https://discussions.apple.com/docs/DOC-6174>

  • by aldoforce,

    aldoforce aldoforce Aug 12, 2015 9:51 AM in response to BobHarris
    Level 1 (0 points)
    Aug 12, 2015 9:51 AM in response to BobHarris

    I also have some random system resets.

     

    here is my etrecheck output:

     

    Problem description:

    Can’t Wake up from sleep mode + random system reset

     

    EtreCheck version: 2.4 (136)

    Report generated 8/12/15, 1:50 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

        MacBook Pro - model: MacBookPro11,3

        1 2.3 GHz Intel Core i7 CPU: 4-core

        16 GB RAM Not upgradeable

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 176 - SN = D863393Y35ZF9CP85

     

    Video Information: (What does this mean?)

        Intel Iris Pro

        NVIDIA GeForce GT 750M - VRAM: 2048 MB

            Color LCD 3840 x 2400

            SA300/SA350 1600 x 900 @ 60 Hz

     

    System Software: (What does this mean?)

        OS X 10.10.4 (14E46) - Time since boot: about 4 hours

     

    Disk Information: (What does this mean?)

        APPLE SSD SM0512F disk0 : (500.28 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 499.05 GB (173.76 GB free)

                Core Storage: disk0s2 499.42 GB Online

     

    USB Information: (What does this mean?)

        Apple Internal Memory Card Reader

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Applications/Transmit.app

        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) [Click for support]

     

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.4.18) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.10.1.24 (10.1.24) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0104.03.86) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0104.03.86) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.4.23) [Click for support]

     

            /Library/Application Support/VirtualBox

        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.26) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.26) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.26) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.26) [Click for support]

     

            /Library/Extensions

        [not loaded]    org.fuse4x.kext.fuse4x (0.9.2 - SDK 10.9) [Click for support]

     

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

        [loaded]    com.techsmith.TACC (1.0.2 - SDK 10.8) [Click for support]

     

    Problem System Launch Agents: (What does this mean?)

        [running]    com.paragon.NTFS.notify.plist [Click for support]

     

    Launch Agents: (What does this mean?)

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [loaded]    com.paragon.updater.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.cleverfiles.cfbackd.plist [Click for support]

        [running]    com.fitbit.galileod.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]

        [not loaded]    org.virtualbox.startup.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

        [loaded]    com.valvesoftware.steamclean.plist [Click for support]

        [running]    com.vladalexa.MagicPrefs.plist [Click for support]

        [running]    join.me.launcher.launchagent.plist [Click for support]

        [loaded]    join.me.launcher.update.peruser.plist [Click for support]

        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]

     

    User Login Items: (What does this mean?)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        Alfred 2    Application  (/Applications/Alfred 2.app)

        TransmitMenu    Application  (/Applications/Transmit.app/Contents/MacOS/TransmitMenu.app)

        Caffeine    Application  (/Applications/Caffeine.app)

        Spectacle    Application  (/Applications/Spectacle.app)

        VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

        Spotify    Application Hidden (/Applications/Spotify.app)

        join.me Launcher    Application  (~/Library/Application Support/join.me/join.me Launcher.app)

        Google Chrome    Application Hidden (/Applications/Google Chrome.app)

        XtraFinder    Application  (/Applications/XtraFinder.app)

     

    Internet Plug-ins: (What does this mean?)

        npSentinelDetector: Version: Sentinel Detector_x86_64 1.0.0.0 - SDK 10.9 [Click for support]

        FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

        LogMeIn: Version: 1.0.961 - SDK 10.7 [Click for support]

        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Click for support]

        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 51 Check version

     

    User internet Plug-ins: (What does this mean?)

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

        Google Earth Web Plug-in: Version: 7.1 [Click for support]

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        FUSE for OS X (OSXFUSE)  [Click for support]

        Java  [Click for support]

        MagicPrefs  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

        Perian  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            23%    Google Chrome Helper(17)

            10%    Google Chrome

             9%    WindowServer

             2%    MagicPrefs

             2%    fontd

     

    Top Processes by Memory: (What does this mean?)

        1.65 GB    Google Chrome Helper(17)

        1.07 GB    kernel_task

        279 MB    Spotify Helper(2)

        213 MB    mds_stores

        213 MB    Google Chrome

     

    Virtual Memory Information: (What does this mean?)

        8.10 GB    Free RAM

        7.90 GB    Used RAM (2.37 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Aug 12, 2015, 01:46:04 PM    /Library/Logs/DiagnosticReports/WindowServer_2015-08-12-134604_[redacted].crash

        Aug 12, 2015, 09:29:09 AM    Self test - passed

        Aug 12, 2015, 09:10:20 AM    /Library/Logs/DiagnosticReports/WindowServer_2015-08-12-091020_[redacted].crash

        Aug 11, 2015, 09:46:05 AM    /Library/Logs/DiagnosticReports/WindowServer_2015-08-11-094605_[redacted].crash

        Aug 9, 2015, 10:17:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-08-09-101757_[redacted].panic [Click for details]

        Aug 8, 2015, 11:24:38 PM    /Library/Logs/DiagnosticReports/Kernel_2015-08-08-232438_[redacted].panic [Click for details]

        Aug 8, 2015, 11:13:41 AM    /Library/Logs/DiagnosticReports/Kernel_2015-08-08-111341_[redacted].panic [Click for details]

     

  • by BobHarris,

    BobHarris BobHarris Aug 12, 2015 4:42 PM in response to aldoforce
    Level 6 (19,604 points)
    Mac OS X
    Aug 12, 2015 4:42 PM in response to aldoforce

    Kernel Extensions: (What does this mean?)

            /Applications/Transmit.app

        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) [Click for support]

     

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.4.18) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.10.1.24 (10.1.24) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0104.03.86) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0104.03.86) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.4.23) [Click for support]

     

            /Library/Application Support/VirtualBox

        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.26) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.26) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.26) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.26) [Click for support]

     

            /Library/Extensions

        [not loaded]    org.fuse4x.kext.fuse4x (0.9.2 - SDK 10.9) [Click for support]

     

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

        [loaded]    com.techsmith.TACC (1.0.2 - SDK 10.8) [Click for support]

    The following are all suspect for causing the system to die.  That is to say kernel extensions are running inside the kernel where there is not safety net for code that touches the wrong thing.

     

    And Kernel extensions are very sensitive to which version of OS X they are running on, so it is very important to make sure the extension you install is compatible with the OS X version you are running.

     

    So I would start by booting into "Safe" mode

    <http://support.apple.com/kb/ht1564>

    This will NOT load any of the kernel extensions and see if your problem continues, or at least see if it affects your sleep wake up issues.

  • by aldoforce,

    aldoforce aldoforce Aug 14, 2015 8:33 AM in response to BobHarris
    Level 1 (0 points)
    Aug 14, 2015 8:33 AM in response to BobHarris

    I understand that these extensions can be classified as "loaded" and "not loaded".

    Should I only worry for the "loaded" extensions, right?

     

    I did have a few random system reboots but no logs were reported.

     

    Sleep wake up crash only happened twice on the last 3 days so i will keep observing the behavior around these extensions.

     

    Also I will keep this post open until I clearly confirm what is the reason behind this.

  • by aldoforce,

    aldoforce aldoforce Aug 16, 2015 8:36 PM in response to aldoforce
    Level 1 (0 points)
    Aug 16, 2015 8:36 PM in response to aldoforce

    I have the following kernel panic log:

     

    Anonymous UUID:       xxxx

     

     

    Sun Aug 16 06:41:20 2015

     

     

    *** Panic Report ***

    panic(cpu 6 caller 0xffffff8018017cc2): Kernel trap at 0xffffff7f9a00f26c, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0xffffff8200b96058, CR3: 0x000000034f9540e5, CR4: 0x00000000001627e0

    RAX: 0xffffff7f9a052150, RBX: 0xffffff8047587000, RCX: 0xffffff8200b96000, RDX: 0x000000000000003b

    RSP: 0xffffff8201713760, RBP: 0xffffff8201713760, RSI: 0x000000000000000c, RDI: 0xffffff8047587000

    R8:  0xffffff8201713430, R9:  0xffffff8201713428, R10: 0x0000000000000000, R11: 0x00003b330b0040d1

    R12: 0x0000000000000092, R13: 0xffffff81b702d000, R14: 0x0000000000000000, R15: 0xffffff8039fe1400

    RFL: 0x0000000000010286, RIP: 0xffffff7f9a00f26c, CS:  0x0000000000000008, SS:  0x0000000000000000

    Fault CR2: 0xffffff8200b96058, Error code: 0x0000000000000000, Fault CPU: 0x6

     

     

    Backtrace (CPU 6), Frame : Return Address

    0xffffff8201713410 : 0xffffff8017f2bda1

    0xffffff8201713490 : 0xffffff8018017cc2

    0xffffff8201713650 : 0xffffff8018034b73

    0xffffff8201713670 : 0xffffff7f9a00f26c

    0xffffff8201713760 : 0xffffff7f9a00f4f4

    0xffffff82017137a0 : 0xffffff7f9a00e37b

    0xffffff82017137c0 : 0xffffff7f9a00ea48

    0xffffff82017137e0 : 0xffffff7f9a003604

    0xffffff8201713800 : 0xffffff7f9a0034e5

    0xffffff8201713830 : 0xffffff7f9a006875

    0xffffff8201713850 : 0xffffff7f9a00671a

    0xffffff82017138e0 : 0xffffff7f9a0041ad

    0xffffff8201713970 : 0xffffff7f9a00370c

    0xffffff82017139d0 : 0xffffff7f99f66ac9

    0xffffff8201713a00 : 0xffffff7f99f742cc

    0xffffff8201713a50 : 0xffffff7f9a0046af

    0xffffff8201713aa0 : 0xffffff7f99f64db2

    0xffffff8201713b30 : 0xffffff8018501192

    0xffffff8201713b60 : 0xffffff8018501d89

    0xffffff8201713bc0 : 0xffffff80184ff503

    0xffffff8201713d00 : 0xffffff8017fe21e7

    0xffffff8201713e10 : 0xffffff8017f3000c

    0xffffff8201713e40 : 0xffffff8017f149f3

    0xffffff8201713e90 : 0xffffff8017f2531d

    0xffffff8201713f10 : 0xffffff80180031ea

    0xffffff8201713fb0 : 0xffffff8018035396

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f99f60000->0xffffff7f99fcefff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f98724000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f98bc1000

             com.apple.GeForce(10.0.4)[84C92A5B-73D3-33C4-9A69-9CE32825816C]@0xffffff7f99fdd 000->0xffffff7f9a073fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f98724000

                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[161AE366-94FE-3E53-8ABD-78A603351329]@0xff ffff7f98c08000

                dependency: com.apple.nvidia.driver.NVDAResman(10.0.4)[95736EED-9154-3CBF-B639-6038E7128035 ]@0xffffff7f98c1f000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f98bc1000

                dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f99f60000

     

     

    BSD process name corresponding to current thread: Spotify Helper

     

     

    Mac OS version:

    14E46

     

     

    Kernel version:

    Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

    Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

    Kernel slide:     0x0000000017c00000

    Kernel text base: 0xffffff8017e00000

    __HIB  text base: 0xffffff8017d00000

    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

     

     

    System uptime in nanoseconds: 51086115904757

    last loaded kext at 41130568674393: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f9abcb000, size 389120)

    last unloaded kext at 50559204080676: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f9abc6000, size 20480)

    loaded kexts:

    org.virtualbox.kext.VBoxNetAdp 4.3.26

    org.virtualbox.kext.VBoxNetFlt 4.3.26

    org.virtualbox.kext.VBoxUSB 4.3.26

    org.virtualbox.kext.VBoxDrv 4.3.26

    com.techsmith.TACC 1.0.2

    com.Cycling74.driver.Soundflower 1.6.6

    com.apple.filesystems.smbfs 3.0.1

    com.apple.driver.AppleBluetoothMultitouch 85.3

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.filesystems.autofs 3.0

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleHDA 272.18.1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleIntelHD5000Graphics 10.0.6

    com.apple.GeForce 10.0.4

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.driver.AppleIntelFramebufferAzul 10.0.6

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleCameraInterface 5.36.0

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleMuxControl 3.10.24

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleUSBTCButtons 240.2

    com.apple.driver.AppleUSBTCKeyboard 240.2

    com.apple.driver.AppleUSBCardReader 3.5.5

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.iokit.AppleBCM5701Ethernet 10.1.3

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.IOBluetoothHIDDriver 4.3.5f8

    com.apple.driver.AppleMultitouchDriver 264.6

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 272.18.1

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.nvidia.driver.NVDAGK100Hal 10.0.4

    com.apple.nvidia.driver.NVDAResman 10.0.4

    com.apple.iokit.IOSurface 97.4

    com.apple.AppleGraphicsDeviceControl 3.10.24

    com.apple.iokit.IOAcceleratorFamily2 156.16

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

    com.apple.iokit.IOBluetoothFamily 4.3.5f8

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleHDAController 272.18.1

    com.apple.iokit.IOHDAFamily 272.18.1

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.driver.AppleGraphicsControl 3.10.24

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.AppleUSBMultitouch 245.2

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOUSBMassStorageClass 3.7.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.CoreStorage 471.30.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 397

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

     

     

    System Profile:

    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

    PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0

    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

    Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 1, 5.5

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -

    USB Device: Internal Memory Card Reader

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

    Network Service: Thunderbolt Ethernet, Ethernet, en3

    Network Service: Wi-Fi, AirPort, en0

    Model: MacBookPro11,3, BootROM MBP112.0138.B15, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12

    Model: MacBookPro11,3, BootROM MBP112.0138.B15, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12

    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Thunderbolt Ethernet, Ethernet, en3

    Network Service: Wi-Fi, AirPort, en0

    Network Service: iPhone, Ethernet, en5

    PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0

    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

    USB Device: Internal Memory Card Reader

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: iPhone

    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

    Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 1, 5.5

     

    This is related to the original issue or is something completely different? I can see the issue related to IOAcceleratorFamily2 but not clear about the other items.

  • by BobHarris,

    BobHarris BobHarris Aug 17, 2015 5:52 AM in response to aldoforce
    Level 6 (19,604 points)
    Mac OS X
    Aug 17, 2015 5:52 AM in response to aldoforce

    You panic is in the graphic driver, and a Google search says:

        com.techsmith.TACC 1.0.2

    is related to graphic processing.

     

    Do you have the version of this driver compatible with Yosemite 10.10.4?

     

    If you remove this driver, does your problem go away?

     

    I'm just guessing based on the panic report.

  • by aldoforce,Solvedanswer

    aldoforce aldoforce Sep 7, 2015 1:33 PM in response to BobHarris
    Level 1 (0 points)
    Sep 7, 2015 1:33 PM in response to BobHarris

    Since the Yosemite upgrade to 10.10.5, didn't see this issue again. I'm going to close this ticket.

    Just for the record, I deactivated TACC and all other suspicious driver and the issue was still present. The only things that changed were: OSX 10.10.5 upgrade and JRE.