Safari crashes everytime i try to watch videos

Every time i try to play a video whether its on Facebook or youtube safari keeps on reloading until it says " A problem repeatedly occurred with" and then the link of the video. Thank you in advance.


https://www.dropbox.com/s/8mdxqb6miloi5gh/Crash%20report.rtf?dl=0

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.4)

Posted on Aug 12, 2015 7:30 AM

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4 replies

Aug 12, 2015 7:32 AM in response to dave.93

Go to Settings - Safari - Clear History and Website Data.

If this does not help, reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

Aug 12, 2015 8:06 AM in response to dave.93

I'm sorry, I forgot about the troubleshooting instructions. Here're these instructions:


Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.

Open Safari - Preferences - Privacy - Remove All Website Data.

Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.

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Safari crashes everytime i try to watch videos

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