Alejandro_64

Q: Photostream album disappears in Photos app

Hello!

 

Problem description:

Photostream folder disappears in Photos app all the time. To turn it visible again I uncheck and check again the box System Settings-iCloud-Photos-Photostream. Only to have album disappear again a bit later.

 

- iCloud Photo Library turned OFF

- Photostream checkbox is always CHECKED, no matter if album dislayed or not.

- I don't see any patttern in time when Photostream album disappears - after prucedure described above album is there for some time, even after reboot. But after some time it - poof! - disappears again.

- System is recently reinstalled clean (less than 3 months) and is sustained clean of software trash.

iMac with Retina 5K display, OS X Yosemite (10.10.4), 2014

Posted on Aug 12, 2015 5:53 PM

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Q: Photostream album disappears in Photos app

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  • by Northern Survivor,

    Northern Survivor Northern Survivor Oct 27, 2015 6:24 PM in response to Alejandro_64
    Level 1 (30 points)
    Oct 27, 2015 6:24 PM in response to Alejandro_64

    Upgrading to El Capitan 10.11.1 seems to have fixed the problem. 

    4 days now and Photostream  has not disappeared once.

  • by duckndilly,

    duckndilly duckndilly Oct 31, 2015 3:04 PM in response to Northern Survivor
    Level 1 (8 points)
    Mac OS X
    Oct 31, 2015 3:04 PM in response to Northern Survivor

    My woes were recently caused by El Capitan! i Had a perfectly working Yosemite 10.10.4.

     

    to cut a long unfinished story short 10.10.5 was installed by Internet recovery (that bad!),

    My user account pictures folder was taken out of a time machine backup using finder as TM would not connect properly.

    I suspect that there is some minor difference which cannot repair itself and thus photo stream album is there at startup but disappears within 30 minutes.

    the sign in/sign out temp fix works.

    EC messed up a second user account which wasn't logged in at upgrade, the primary was ok.

    I'd be interested to learn whether it's still working under EC

    thanks

    Pete

  • by Northern Survivor,

    Northern Survivor Northern Survivor Nov 1, 2015 1:07 AM in response to duckndilly
    Level 1 (30 points)
    Nov 1, 2015 1:07 AM in response to duckndilly

    Yes, it's still working. Just over a week without the problem; I'm confident the EC upgrade fixed the problem.

    Note: I didn't install 10.11.0   I waited for the point 1

    N.S.

  • by duckndilly,

    duckndilly duckndilly Nov 1, 2015 1:30 AM in response to Northern Survivor
    Level 1 (8 points)
    Mac OS X
    Nov 1, 2015 1:30 AM in response to Northern Survivor

    Thank you NS.

    I did 11.1 too. It was glitch free until I opened my second account the folowing day.

    I Should not have allowed Apple care to talk me through what they did.

    by creating a third dummy account whilst in the second account, it locked up and would not allow access to anything From anywhere.

    as of last night I almost have a single user account pretty much working except for the photo stream album and my apple keyboard which is paired but not paired.

    I tried fix #3 on page 1 last night and it may have worked. If it didn't I may well try the upgrade again.

    Regards

    Pete

  • by Alejandro_64,

    Alejandro_64 Alejandro_64 Nov 1, 2015 1:53 AM in response to Alejandro_64
    Level 1 (9 points)
    Desktops
    Nov 1, 2015 1:53 AM in response to Alejandro_64

    Yosemite 10.10.5, 3 moths from clean reinstall:

     

    Problem doesn't reveal itself anymore. Don't know why. Maybe it was fixed by some minor updates during last months.

  • by duckndilly,

    duckndilly duckndilly Nov 1, 2015 1:03 AM in response to duckndilly
    Level 1 (8 points)
    Mac OS X
    Nov 1, 2015 1:03 AM in response to duckndilly

    FURTHER UPDATE

    #3 didn't work but killing photo agent returns MPS straight away

    keyboard worked ok this morning

    oddly I have Plist files for trackpad & mouse but nothing for keyboard.

    OS X 10.11.2 is on its way. Perhaps I'll bide my time...

    Pete

  • by duckndilly,

    duckndilly duckndilly Nov 1, 2015 10:25 AM in response to Northern Survivor
    Level 1 (8 points)
    Mac OS X
    Nov 1, 2015 10:25 AM in response to Northern Survivor

    HI NS,

    One further question. prior to upgrade and when your MPS album was showing, had it the right number of photos in it?

     

    I  have spotted that my iCloud has 999 pictures and that is what my iPad and iPhone show. My iMac has only 830 even after clearing the Plist and allowing it to repopulate. It must be a glitch caused by copy paste of the photo library from me machine.

     

    regards

    Pete

  • by Northern Survivor,

    Northern Survivor Northern Survivor Nov 1, 2015 1:43 PM in response to duckndilly
    Level 1 (30 points)
    Nov 1, 2015 1:43 PM in response to duckndilly

    Yes. Different number of photos across devices.

    MPS on my Mac now seems to be restricted to the last month; older pics drop off. I have 52 pics on MPS on my Mac and 999 on my IPad!

     

    I think we are suffering from Apple tweaking  things from 10.10.4 thru 10.11.1

    I don't think its a glitch.

    I think Apple had a rethink about how MPS should work in Photos (OSX) when iCloud Photo Library became available but is NOT selected by user.

     

    As always I could be wrong!  N.S.

  • by duckndilly,

    duckndilly duckndilly Nov 1, 2015 2:13 PM in response to Northern Survivor
    Level 1 (8 points)
    Mac OS X
    Nov 1, 2015 2:13 PM in response to Northern Survivor

    Tthanks NS

    that's really odd.when I log in to iCloud from Windows there are 999 photos.

    one would expect that whatever sort of device views the stream, the results are the same (except Apple TV).

     

    on the basis that an iMac is the flagship device and has the power and space to cope with vast amounts of photos with ease I'd be surprised that there would be any kind of filter within it's photos app.

     

    if Apple found the use of MPS overwhelming, I'd just expect the number it will hold to be reduced.

     

    see what 10.11.2 brings!

     

    THank you for the info.  I'm going to try and get back to where I started.

    regards

    pete

  • by Northern Survivor,

    Northern Survivor Northern Survivor Nov 1, 2015 2:44 PM in response to duckndilly
    Level 1 (30 points)
    Nov 1, 2015 2:44 PM in response to duckndilly

    Photos on the Mac still retains all the MPS pics in its Library. They are not lost. (in iPhoto they were stored as monthly events)

  • by duckndilly,

    duckndilly duckndilly Nov 6, 2015 1:15 PM in response to Northern Survivor
    Level 1 (8 points)
    Mac OS X
    Nov 6, 2015 1:15 PM in response to Northern Survivor

    Have upgraded to 10.11.1 again.and pleased to report that photostream album has stayed put all evening.

    thank you for sharing your experience. It has proved correct

    pete

  • by shakman,

    shakman shakman Jan 4, 2016 11:32 PM in response to Alejandro_64
    Level 1 (0 points)
    Jan 4, 2016 11:32 PM in response to Alejandro_64

    Here is what fixed the photo stream disappearing problem for me:

     

    I had another older photos library sitting in another folder on the same drive which USED TO be System Photo library. I launched photos with option key, selected that library and set it as the System Photo Library. Then I checked and unchecked "My photo stream" option in preferences and quit Photos.

    Then I launched Photos again with option key and selected the library I was having trouble with. I now set this as the master library again. Then checked the "my photo stream" option.  Now the photo stream album appeared and never disappeared again!

     

    Simple and quick, assuming you had other photo libraries lying around on your disk that were previously used as a system photo library.

     

    (This was on El Capitan)

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