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Almost every time I talk on my iPhone 5, I press "mute", "speaker", or "FaceTime" with my cheek. Sometimes I hang up or redial the person I'm talking to. I have not had this problem until the last couple months. It happens to others who use my phone too. I'm going insane.
iMac, OS X Mavericks (10.9.2)
Yeah, its the proximity sensor. The sensor is supposed to turn of the iPhone screen when you hold it up to your ear to make sure what is happening to you does not happen. If your device is under the warranty, and you haven't damaged the area where the sensor is, you can probably get the sensor replaced. Or Apple might give you a brand new phone(i'm not kidding; they do actually do that sometimes).
Sounds like the proximity sensor has gone bad on your iPhone. This sensor shuts off the screen and disables the touch screen while the phone is being held to your face (so your face will not trigger any touch commands).
Make a Genius Bar reservation at your local Apple Store to have it evaluated for free. They will test the device and let you know the details on getting it repaired (cost or no cost depending on warranty). You'll need your Apple ID to make the Genius Bar reservation.
Your iPhone may have a defective "proximity sensor". The sensor should deactivate the screen when your face is near. Check to make sure that nothing (like a case) is interfering with the sensor. If not then get your iPhone repaired.
Thank you!
I keep pressing buttons while talking on my iPhone 5c
