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All replies
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Helpful answers
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Aug 12, 2015 7:49 PM in response to ShareRoughby ChrisJ4203,What troubleshooting steps have you tried? User troubleshooting includes Restart, Reset, Restore from backup, Restore as new.
Restart your iPhone, iPad, or iPod touch - Apple Support
Restore your device from an iCloud or iTunes backup - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
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Aug 12, 2015 7:59 PM in response to ShareRoughby Carolyn Samit,Tap Settings > iCloud then sign in with your Apple ID then tap iCloud Drive then tap Upgade to iCloud Drive.
Set up iCloud Drive on all of your devices - Apple Support
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Aug 12, 2015 7:59 PM in response to Carolyn Samitby ChrisJ4203,When I click on the link you provided, it displays a support document about getting your serial number. This what you intended??
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Aug 12, 2015 8:51 PM in response to ChrisJ4203by ShareRough,btw i forgot to mention that is, on my iPad iCloud Drive is there but not on my phone...
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Aug 12, 2015 9:20 PM in response to ShareRoughby ChrisJ4203,That would not change my recommendation. While I do not use it, the setting for iCloud Drive exists on my iPhone 5s with iOS 8.4.