michellelafournaise

Q: SMS Messages not updating on iPad Air 2

Brand new iPad Air 2. Messages seem to come in/go out fine, when directed to iMessages users; but plain SMS messages to people on non-Apple devices/OSs don't seem to be getting through, though they work just fine on iPhone and MacBook. Have tried quitting and rebooting Messages, and rebooting the iPad; signing out of iCloud, and back in. Nothing helps: NO SMS messages have been showing up on the iPad. Why not? Any advice?

iMac with Retina 5K display, OS X Yosemite (10.10.3)

Posted on Aug 12, 2015 8:24 PM

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Q: SMS Messages not updating on iPad Air 2

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  • by elcpu,Solvedanswer

    elcpu elcpu Aug 12, 2015 9:53 PM in response to michellelafournaise
    Level 6 (16,265 points)
    Photos for Mac
    Aug 12, 2015 9:53 PM in response to michellelafournaise

    Michel, follow these steps and see if they help:

     

    To enable SMS relay across your devices, you need to have an iPhone with iOS 8.1+ and an active carrier plan. Any iPads running iOS 8.1+ will be able to receive and respond to SMS messages through Continuity. To begin, make sure you are signed in using the same Apple ID across all devices. On iPhone go to Settings > Messages > Send & Receive to check which Apple ID is being used. Make sure both your phone number and Apple ID email address are checked. On iPad, also go to Settings > Messages > Send & Receive to be sure the same Apple ID is being used and your phone number and Apple ID email are checked.

     

    Return to your iPhone and go to Settings > Messages > Text Message Forwarding. Here you will see a list of devices using the same Apple ID. To enable a device for SMS relay, tap the slider to ON (green position). Each time you enable a device, a four digit code will appear on that device's screen. You'll be asked to enter that code on your iPhone to verify.Once the device has been added successfully, you will see a confirmation message on your iPhone's screen. Enable all the devices you want to receive SMS and MMS messages here and that should take care of it, I hope.


    The following may also be of help:

    Send messages with your iPhone, iPad, or iPod touch - Apple Support

  • by michellelafournaise,

    michellelafournaise michellelafournaise Aug 14, 2015 8:21 AM in response to elcpu
    Level 1 (0 points)
    Aug 14, 2015 8:21 AM in response to elcpu

    Thanks! I did everything I could think of on the iPad, but never realized the phone itself has to actually forward SMS messages. I even read the PDF iPad manual that Apple puts out - nothing whatsoever in there about enabling forwarding on the phone. THANK YOU for helping me with this!

  • by elcpu,

    elcpu elcpu Aug 14, 2015 8:24 AM in response to michellelafournaise
    Level 6 (16,265 points)
    Photos for Mac
    Aug 14, 2015 8:24 AM in response to michellelafournaise

    You are most welcome...