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Aug 13, 2015 12:13 AM in response to ridhogillangby D.Cohen,Make sure it is charged. Take a look at the steps suggested by Apple in this article:
https://support.apple.com/en-us/HT204267
Hope this helps! -
Aug 13, 2015 12:43 AM in response to D.Cohenby ridhogillang,its not fully charged but it's charged the light indicator is on,,