Tony Makosinski

Q: When I try open Maps, i just get a yellow screen it never seems to load. If I press the location icon, I then get the little blue circle but agin no map appears, What can I do?

I cannot use Maps at present, When I try to open it all I get is the yellow or black screen but no map. If I load location I get the blue circles but again no Maps. Help!

iMac (27-inch, Late 2012), OS X Mavericks (10.9.2)

Posted on Aug 13, 2015 9:47 AM

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Q: When I try open Maps, i just get a yellow screen it never seems to load. If I press the location icon, I then get the little blue ... more

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  • by Linc Davis,

    Linc Davis Linc Davis Aug 13, 2015 11:21 AM in response to Tony Makosinski
    Level 10 (207,926 points)
    Applications
    Aug 13, 2015 11:21 AM in response to Tony Makosinski

    Back up all data before proceeding.

    Step 1

    From the menu bar, select

               ▹ System Preferences... ▹ Date & TimeTime Zone

    Check the box marked

              Set time zone automatically using current location

    if it's not already checked. If the box is checked, uncheck it and then check it again. Test.

    If the correct location and time zone aren't shown in the preference pane, then either Wi-Fi is turned off, or you're not within range of a network in the Location Services database. Under those conditions, the computer can't determine your location.

    Credit for this idea to ASC member Easyas314.

    Step 2

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Containers/com.apple.Maps

    Right-click or control-click the line and select

             Services Reveal in Finder

    from the contextual menu.* A Finder window should open with a folder named "com.apple.Maps" selected. Quit the application if it's running. Move the folder to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the folder you moved. The list of recent places displayed in Maps will be lost.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.