Level 1

23 points

Solution for Bootcamp 6 error on Windows 10

I've had the same problem as many of you when trying to install Bootcamp 6 on my Windows 10 machine. The error about "not valid boot camp service" and wrong "bootcamp.msi" and "The installed product does not match the installation source(s)" kept popping up.

Here's what I did to fix it:

Create a restore point (just in case)
Make sure you downloaded BootCamp 6 via "Apple Software Update" (will also work if Apple releases the files directly for download)
Navigate to C:\Users\{yourUsername}\AppData\Local\Apple\Apple Software Update\ (you might need to turn on "Show hidden files" in Explorer if you can't see it), there you'll see a file called AppleBcUpdate.exe. Either open WinRar or rename that file to "AppleBcUpdate.exe.zip" (you might need to turn on "Show file extensions in Explorer) and double click it. Extract the two folders in there to the root of D:\ or C:\ (doesn't really matter).
Click the start button and type in "regedit". Right click -> Run as administrator
Navigate to HKEY_CLASSES_ROOT\Installer\Products and find the folder "A2C2B2AF14AEA5943980062716525D26". Rename that folder to something like "_A2C2B2AF14AEA5943980062716525D26" or whatever. You can also export it (as a backup) and then just delete it.
Close regedit.
Click the start button and type in "cmd". Right click -> Run as administrator
Type in "D:" (if you extract BootCamp to D:\). Then "cd BootCamp\Drivers\Apple". Now type in "BootCamp.msi" and hit enter.
The installer should now run through fine.
Restart your computer, even if you're not prompted to do so.

This is what worked for me. I have now a successful BootCamp 6 installation on Windows 10:

Also: I'm not responsible if anything breaks 🙂

Posted on Aug 13, 2015 3:33 PM

Top-ranking reply

Loner T

Level 9

59,536 points

Posted on Sep 1, 2016 4:01 AM

trwd wrote:

I'm curious is the registry edit needs to be undone for future installations to work. I did it just in case.

Leave it as is. If you run into any future Windows Update issues, we can address it then. If you dislike the idea, back up the registry, create a Windows System Restore point, and then delete the specific entry and values.

If you have already removed it, there is no need to put it back.

View in context

99 replies

Aug 21, 2015 11:15 AM in response to alxkum

"If you're getting a "Windows Installer stopped working" dialog, just click on "Close Windows Installer" and it should continue to install."

This does not work, because after that the "Bootcamp.msi" error appears.

Sep 20, 2015 8:23 PM in response to alxkum

I Installed windows 10 into my 2014 Macbook Air. The problem is i forgot the get bootcamp windows drivers so i just install windows 10. Where can i get bootcamp 6? I found just Bootcamp 5.3 to download from Apple official page.. Can someone help me please? 🙂. I Don't want to waste my time to turn back to Yosemite.. 🙂.

Best regards..

Sep 21, 2015 4:50 AM in response to Erik194

I tried but there's no any bootcamp. Updater doesn't see bootcamp. I don't know what to do. also i tried to turn back to Yosemite but i couldn't make Bootable usb stick. I Don't know how to turn back to Yosemite. I need my photoshop as soon as possible. =(

Tarnung

Level 1

0 points

Oct 25, 2015 6:52 AM in response to alxkum

Hey alxkum,thanks a lot. It worked great. But after installation I was wondering wich files I can delete to keep the bootcamp partition clean and small. For sure the downloaded "exe", but what is with he extracted "$WinPEDriver$" and "BooCamp" on C:? It would be great, if you could help or recommend. Thanks.

Aquasurf

Level 1

0 points

Nov 20, 2015 8:58 PM in response to alxkum

it does continue but to the point of realtek audio and although looks like it still installing - it never seems to finish and look stuck in a loop....

help please... My next thought is using the last bootcamp 5 version and then if there is a way to update it ?

of course be nice to have the latest bootcamp 6 work but, until anyone can help I tried everything else.

Thanks in advance...

WOWKEN

Level 1

4 points

Nov 28, 2015 8:04 PM in response to alxkum

Followed the instructions of the OP verbatim, however I received an error in CMD stating bootcamp.msi must be run in a Windows 7 OS, then the installation failed. If Apple Software Update is unable to install updates as smoothly as iTunes updates, then there is no reason to have such an update requiring users to jump through technical hoops to install a simple update.

Dec 13, 2015 3:20 PM in response to alxkum

Does this trick work for windows 10 installs that have an old version of bootcamp on them and can't get the update to show up via the apple SW update utility? I upgraded to windows 10 but saw that my bootcamp version is still on 4.0. I am now not able to access the install via bootcamp directly but can still get in via parallels (I am assuming the older version of bootcamp is causing this boot problem).

I am hopeful that I can somehow force the SW update through VM but would like confirmation? I tried just installing the redownloaded SW package through VM but it said the computer type wasn't supported (also assuming this is related to being on a VM since I have a windows 10 supported computer - Mid 2012 Macbook Pro).

Any help here to get my bootcamp accessible again would be much appreciated. Thank you!

Dec 19, 2015 12:01 PM in response to alxkum

So what happens when both the .exe in the local folder and the registry location you mention don't exist? I can't see either (do have hidden folders on and ran as admin)? When attempting to run BC 6 installer (downloaded from apple assistant) I get the installer stopped working error followed by a blank error box...

dikaf

Level 1

4 points

Dec 20, 2015 12:47 AM in response to dikaf

EDIT OF MY LAST POST: For accuracy, I would like to correct some information. Those devices that were not automatically installed during the Boot Camp installation process, - namely the "Other devices - Coprocessor" and the "Other devices - Bluetooth USB Host Controller or something device, which requires Bluetooth drivers (sorry I cannot recall how exactly the device is 'seen' before the drivers are installed) -, were still not installed and I had to manually do it, after following this method as well.

WOWKEN

Level 1

4 points

Dec 21, 2015 8:59 AM in response to mjodotcom

I have the same issue with my mac mini late 2012. This so-called, "solution" is spurious at best. Not concerned about defunct Boot Camp 6 drivers for Windows 10, so long as Boot Camp 5 drivers operate adequately.

Loner T

Level 9

59,536 points

Dec 21, 2015 9:29 AM in response to WOWKEN

There are driver signing issues with BC5 drivers. BC6 drivers should install normally. Do you get any errors when you try to install BC6 drivers? The merge of bc5/bc6 drivers is problematic the way it is written by Apple.

Loner T

Level 9

59,536 points

Dec 21, 2015 6:50 PM in response to WOWKEN

If you are happy with all your drivers and do not have an unknown device or any entries with yellow triangle and exclamation mark, please back up OS X, Windows and create a Windows System Restore point for future recovery.

If you have enabled Windows Automatic Updates, you can run into driver issues with WHQL drivers. My recommendation is to disable Automatic Updates, and run it manually and carefully choose drivers to update. Always create a System Restore point before any driver updates.

Dec 23, 2015 8:03 PM in response to Loner T

office not windows,, it seems that three members in this thread had the same problem i am having.. i think it is because of renaming A2C2B2AF14AEA5943980062716525D26 in the regedit ... although i renamed it after a successful installation of the boot camp but too bad it missed up my office 😟

Feb 7, 2016 10:04 PM in response to alxkum

i have this same sisue but your explanation was not very clear...please help me!, so do you add an underscore to the front of the name of that folder with all the numbers and letters? or do i export it? do i export both the original and the one with the extra underscore in front? which do i delete? then my bootcamp drive is C: so why would i type D: followed by cd blah blah blah... please please please be more specific and watch your types! lol even though i suck as well with them haha, much appreciated

Jul 28, 2016 7:09 AM in response to alxkum

Hi,

I am facing the same issue. I am stuck at the step

Navigate to HKEY_CLASSES_ROOT\Installer\Products and find the folder "A2C2B2AF14AEA5943980062716525D26". Rename that folder to something like "_A2C2B2AF14AEA5943980062716525D26" or whatever. You can also export it (as a backup) and then just delete it.

I don't see the any folder with the above name. Please help.

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Solution for Bootcamp 6 error on Windows 10