Mark Harlen
Level 1 (8 points)
Mac OS X

Q: iTunes keeps dropping out when playing from computer

Hi

 

When I try to play/stream my iTunes playlists from my computer to my Apple TV (then onto my Amp and speakers) I get the ocassional drop out and sometimes complete loss of conection

 

The Apple TV is a bit recessed in the shelving cavity so I wonder if thats hampering a constant reception of the home network?

 

All my systems are as up to date as possible and am running OS Yosemite 10.10.4

 

I have a party tomorrow night and don't want to have to be continually reseting things to get the connection up back and running

 

Can anyone help urgently

 

Thanks

 

Mark

Apple TV, Mac OS X (10.7.2)

Posted on Aug 14, 2015 1:31 AM

Close
Mark Harlen

Q: iTunes keeps dropping out when playing from computer

  • All replies
  • Helpful answers

  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Aug 14, 2015 2:40 AM in response to Mark Harlen
    Level 10 (104,533 points)
    Apple TV
    Aug 14, 2015 2:40 AM in response to Mark Harlen

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

     

    The following article(s) may help you.

     

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Sources of Interference

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by Mark Harlen,

    Mark Harlen Mark Harlen Aug 14, 2015 10:09 PM in response to Winston Churchill
    Level 1 (8 points)
    Mac OS X
    Aug 14, 2015 10:09 PM in response to Winston Churchill

    Thanks for that

     

    There are some devices near the modum that may be interfering the wireless output from there - I'll try and Isolate it too