When I try to update my Mac to 10.10.5, it says that "Available updates have changed. Click “Show Details” to see the available updates.". When I click on "Show Details" button, it does nothing but starts adding it to the list "Updates installed in the Last 30 Days" section. Tried to restart however it didn't work, same goes when I did shut it down.
I'm using a MacBook Air 2015. I would appreciate your help.
MacBook Air, OS X Yosemite (10.10.4)
This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
I don't know about the OP, but I have tried this solution with no change.... maybe lasted a few more minutes until the same message was displayed...
I hope that someone finds a resolution for this. I have been struggling with this update since Apple released it. 😟
MacBookPro8,2
I am having same issue with my Early 2010 MacBook Pro. Found this thread in searching for solution.
I posted a video of my issue. Since I never watched it completely, I didn't know what was going on. Here is the video: https://www.youtube.com/watch?v=1mgiCe4ADwA
Looks like something is wrong with the download... My internet isn't that slow... and I've never seen a jump in progress like that before.
I ignored this post because I finally got it going, but just as an update. After several reboots and attempts to reinstall, I finally got it.
Apple Engineering actually called me and asked me to send them a couple of files.
"install.log" and a file we generated, "sysdiagnose"
This is the same thing that Apple support did with me. Hopefully they have now figured out the issue and solved the problem. I had to manually download the patches and install.
10.10.5 updates can't be installed.
