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Helpful answers
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Aug 14, 2015 10:08 PM in response to Nlemaby Kappy,It's not clear what you want. Passcode and passwords are not used the same.
If you need your lock screen's passcode:
Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2.Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Forgotten Restrictions Passcode Help
1. iPad,iPod,iPod Touch Recovery Mode
2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
If none of the above work for you, then:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
If you need the Apple ID or iCloud password, then see:
Your Apple ID
4. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions
3. Contact Apple for help with Apple ID account security - Apple Support
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Aug 15, 2015 1:57 PM in response to Kappyby Nlema,Tanx for reply bt am try to reset ma icloud passcode it exchange bt when am
going to inter to the icloud it tell me wrong passcode..Or where am wrong
of the step of exchange password or wat different between Apple Id and
Icloud id
On Saturday, August 15, 2015, Apple Support Communities Updates <
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Aug 15, 2015 2:43 PM in response to Nlemaby Kappy,An Apple ID and an iCloud ID can be the same or different. It depends upon what you configured. An Apple ID is usually configured when you open a new iTunes or Mac App Store account.