alysonfrommarlborough

Q: My Music library in iTunes disappeared and can only retrieve music I purchased withing the past 12 month

My music was wiped off my iPhone when I did an update and when I went to go restore it through my iTunes account, I could only retrieve music I purchased within the last 12 months. I can't even find evidence of them through my purchase history in iTunes, but do have evidence of some of the oldest downloads in a folder I have on an external hard drive, as well as old back account statements.

 

Does Apple have a cutoff point in time, after which you are unable to retrieve music you purchased? How do I get my music back?

Posted on Aug 15, 2015 12:04 PM

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Q: My Music library in iTunes disappeared and can only retrieve music I purchased withing the past 12 month

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