AlabamaIceman

Q: Frequent Crashes/Kernel Panics: Any help for what is causing this?

My wife has a MacBook Air, 13-inch, mid-2012 model. It has 1.8ghz i5 processor and 4gb of RAM, Intel integrated graphics.

 

She has been having random total freezes followed by a crash/reset, with the gray kernel panic message screen in multiple languages.  There is no continuity in software open when it happens, the most consistent thing she has open when it crashes are Safari windows with a couple of windows/tabs at a time.

 

After restarting, the following crash report was captured from the most recent crash.  Any help is greatly appreciated!

 

 

Anonymous UUID:      EB8705DB-1F4A-D26F-23B0-46FB7685837F Sat Aug 15 15:06:58 2015 *** Panic Report *** panic(cpu 0 caller 0xffffff800ea17cc2): Kernel trap at 0xffffff800e70e241, type 14=page fault, registers: CR0: 0x0000000080010033, CR2: 0xffffff840b9d4d6c, CR3: 0x00000000049db03a, CR4: 0x00000000001626e0 RAX: 0x00000000bfa07f60, RBX: 0xffffff80794c1400, RCX: 0xffffff80794c1408, RDX: 0x0000000000000000 RSP: 0xffffff80a8b5ace0, RBP: 0xffffff80a8b5ad50, RSI: 0xffffff80794c1000, RDI: 0xffffff810d1b4fec R8:  0xffffff840b9d4d6c, R9:  0xffffff8422a95278, R10: 0xffffff810d1b50f8, R11: 0x0f0f0f0f0f0f0f0f R12: 0xfffffeb864457000, R13: 0xffffff80794c1000, R14: 0xffffff8022da8320, R15: 0x000000001600213f RFL: 0x0000000000010216, RIP: 0xffffff800e70e241, CS:  0x0000000000000008, SS:  0x0000000000000010 Fault CR2: 0xffffff840b9d4d6c, Error code: 0x0000000000000000, Fault CPU: 0x0 Backtrace (CPU 0), Frame : Return Address 0xffffff80a8b5a990 : 0xffffff800e92bda1 0xffffff80a8b5aa10 : 0xffffff800ea17cc2 0xffffff80a8b5abd0 : 0xffffff800ea34b73 0xffffff80a8b5abf0 : 0xffffff800e70e241 0xffffff80a8b5ad50 : 0xffffff800e98f4e1 0xffffff80a8b5adc0 : 0xffffff800e98dff5 0xffffff80a8b5adf0 : 0xffffff800e990591 0xffffff80a8b5ae30 : 0xffffff800e9952bf 0xffffff80a8b5afe0 : 0xffffff800e9c464e 0xffffff80a8b5b380 : 0xffffff800e9936d3 0xffffff80a8b5b3e0 : 0xffffff800eee7881 0xffffff80a8b5b500 : 0xffffff800eee7b81 0xffffff80a8b5b530 : 0xffffff7f90b54571 0xffffff80a8b5b560 : 0xffffff7f90baebff 0xffffff80a8b5b590 : 0xffffff7f90b1d995 0xffffff80a8b5b5b0 : 0xffffff7f90b52fcc 0xffffff80a8b5b5d0 : 0xffffff7f90b36c6b 0xffffff80a8b5b600 : 0xffffff7f90bb22b4 0xffffff80a8b5b7d0 : 0xffffff7f90b35368 0xffffff80a8b5b840 : 0xffffff7f90b34fac 0xffffff80a8b5b860 : 0xffffff7f90b369bb 0xffffff80a8b5b880 : 0xffffff7f90b234a5 0xffffff80a8b5b8d0 : 0xffffff7f90badbf8 0xffffff80a8b5b910 : 0xffffff7f90ba850a 0xffffff80a8b5b9c0 : 0xffffff7f90b2270d 0xffffff80a8b5b9f0 : 0xffffff7f90b22ac9 0xffffff80a8b5ba20 : 0xffffff7f90b302cc 0xffffff80a8b5ba70 : 0xffffff7f90bad2f9 0xffffff80a8b5baa0 : 0xffffff7f90b20db2 0xffffff80a8b5bb30 : 0xffffff800ef01192 0xffffff80a8b5bb60 : 0xffffff800ef01d89 0xffffff80a8b5bbc0 : 0xffffff800eeff503 0xffffff80a8b5bd00 : 0xffffff800e9e21e7 0xffffff80a8b5be10 : 0xffffff800e93000c 0xffffff80a8b5be40 : 0xffffff800e9149f3 0xffffff80a8b5be90 : 0xffffff800e92531d 0xffffff80a8b5bf10 : 0xffffff800ea031ea 0xffffff80a8b5bfb0 : 0xffffff800ea35396       Kernel Extensions in backtrace:         com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f90b1c000->0xffffff7f90b8afff             dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f8f124000             dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f8f9fc000         com.apple.driver.AppleIntelHD4000Graphics(10.0.6)[0946CF20-EEED-3505-A261-A26EE FE25CF5]@0xffffff7f90b99000->0xffffff7f90bf4fff             dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f8f8cf000             dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f8f124000             dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f8f9fc000             dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f90b1c000 BSD process name corresponding to current thread: WindowServer Mac OS version: 14E46 Kernel version: Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64 Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830 Kernel slide:    0x000000000e600000 Kernel text base: 0xffffff800e800000 __HIB  text base: 0xffffff800e700000 System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C) System uptime in nanoseconds: 79465792565335 last loaded kext at 77883504283923: com.apple.iokit.SCSITaskUserClient 3.7.5 (addr 0xffffff7f910f1000, size 36864) last unloaded kext at 77990855305818: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f910e9000, size 16384) loaded kexts: com.apple.driver.AudioAUUC 1.70 com.apple.driver.AGPM 110.19.6 com.apple.driver.ApplePlatformEnabler 2.2.0d4 com.apple.driver.X86PlatformShim 1.0.0 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.3.5f8 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleHDA 272.18.1 com.apple.driver.AppleThunderboltIP 2.0.2 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8 com.apple.driver.AppleMikeyDriver 272.18.1 com.apple.driver.AppleLPC 1.7.3 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleHV 1 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleUpstreamUserClient 3.6.1 com.apple.driver.AppleBacklight 170.7.4 com.apple.driver.AppleMCCSControl 1.2.12 com.apple.driver.AppleSMCLMU 2.0.7d0 com.apple.driver.AppleIntelHD4000Graphics 10.0.6 com.apple.driver.AppleIntelFramebufferCapri 10.0.6 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleUSBCardReader 3.5.5 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 36 com.apple.driver.AppleUSBHub 705.4.2 com.apple.driver.XsanFilter 404 com.apple.driver.AirPort.Brcm4360 930.37.3 com.apple.iokit.IOAHCIBlockStorage 2.7.1 com.apple.driver.AppleUSBEHCI 705.4.14 com.apple.driver.AppleUSBXHCI 710.4.11 com.apple.driver.AppleAHCIPort 3.1.2 com.apple.driver.AppleACPIButtons 3.1 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 3.1 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0 com.apple.nke.applicationfirewall 161 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.driver.AppleIntelCPUPowerManagement 218.0.0 com.apple.kext.triggers 1.0 com.apple.iokit.IOSerialFamily 11 com.apple.driver.DspFuncLib 272.18.1 com.apple.kext.OSvKernDSPLib 1.15 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8 com.apple.driver.AppleHDAController 272.18.1 com.apple.iokit.IOHDAFamily 272.18.1 com.apple.iokit.IOAudioFamily 203.3 com.apple.vecLib.kext 1.2.0 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.iokit.IOBluetoothFamily 4.3.5f8 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.iokit.IOUSBUserClient 705.4.0 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.AppleSMBusController 1.0.13d1 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.IOPlatformPluginFamily 5.9.1d7 com.apple.iokit.IOSurface 97.4 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.iokit.IOAcceleratorFamily2 156.16 com.apple.AppleGraphicsDeviceControl 3.10.24 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.AppleUSBMultitouch 245.2 com.apple.iokit.IOUSBHIDDriver 705.4.0 com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5 com.apple.iokit.IOUSBMassStorageClass 3.7.2 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5 com.apple.driver.AppleUSBMergeNub 705.4.0 com.apple.driver.AppleUSBComposite 705.4.9 com.apple.driver.CoreStorage 471.30.1 com.apple.driver.AppleThunderboltDPInAdapter 4.0.6 com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6 com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2 com.apple.driver.AppleThunderboltNHI 3.1.7 com.apple.iokit.IOThunderboltFamily 4.2.2 com.apple.iokit.IO80211Family 730.60 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOUSBFamily 720.4.4 com.apple.iokit.IOAHCIFamily 2.7.5 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 397 com.apple.iokit.IOStorageFamily 2.0 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 3.1 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 com.apple.kec.Libm 1 com.apple.kec.pthread 1 Model: MacBookAir5,2, BootROM MBA51.00EF.B03, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f7 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.15.166.24.3) Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD TS128E, 121.33 GB USB Device: Hub USB Device: FaceTime HD Camera (Built-in) USB Device: Hub USB Device: Hub USB Device: Internal Memory Card Reader USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller Thunderbolt Bus: MacBook Air, Apple Inc., 23.4

Posted on Aug 15, 2015 1:29 PM

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Q: Frequent Crashes/Kernel Panics: Any help for what is causing this?

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