mary louie jean

Q: Icloud key asking about verifying code but I don't have any access to the no.that sending.how can I change it

I Have a iPhone 6 plus and iPad 4 always asking about approve with security code every time I try to complete the instructions they always sending to my old no.That I don't access anymore.How can I change the no.That they sending.

iPhone 6 Plus, iOS 8.4, iCloud Keychain

Posted on Aug 15, 2015 3:14 PM

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Q: Icloud key asking about verifying code but I don't have any access to the no.that sending.how can I change it

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  • by mario49,

    mario49 mario49 Aug 17, 2015 2:02 PM in response to mary louie jean
    Community Specialists
    Aug 17, 2015 2:02 PM in response to mary louie jean

    Hi mary louie jean,

     

    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not receiving a verification SMS message. I would recommend that you read this article, it may be able to help the issue.

     

    Apple ID: About two-step verification and SMS - Apple Support

    Add or remove an SMS-capable number from your account:

    1. Go to My Apple ID.
    2. Select Manage your Apple ID and sign in.
    3. Select Password and Security.
    4. In the Trusted Devices section, select Manage.
    5. To add a number, select Add an SMS-capable phone number.
    6. To remove a number, select Remove next to the verified phone number associated with your Apple ID.

     

    Cheers