What would cause corrupt serial number to be displayed for built-in iSight (FaceTime) camera?

Question

What would cause corrupt serial number to be displayed for built-in iSight (FaceTime) camera?

Trying to fix up an old MacBook Pro 17-inch Late 2008. Built-in camera has never worked (though the light comes on.) have tried all known fixes found on Support Communities to no avail. Discovered that the serial number for the camera appears corrupted when displayed via About This Mac under the USB Device Tree.

What would cause a corrupt serial number to be displayed for built-in iSight (FaceTime) camera?

Is this a symptom or cause of built-in camera not working?

MacBook Pro, OS X Yosemite (10.10.5), 17-inch Late 2008 Model

Posted on Aug 15, 2015 2:21 PM

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Answer 1

EZ Jim

Level 7

22,590 points

Aug 16, 2015 9:19 AM in response to Traveshamockery

Traveshamockery wrote:...What would cause a corrupt serial number to be displayed for built-in iSight (FaceTime) camera?...

Something is wrong. You may need Apple special test equipment diagnostic hardware and/or software to determine what it is.

Traveshamockery wrote:... Is this a symptom or cause of built-in camera not working?....

Perhaps. Apple Support or an Apple Authorized Service Provider can tell you. They may need to physically inspect your Mac in order to tell you.

Message was edited by: EZ Jim

Mac OSX 10.10.5

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Answer 2

LuAlves

Level 1

8 points

Mar 24, 2017 4:03 PM in response to Traveshamockery

hello, Traveshamockery.

did you solve the problem?

i have the same issue and the tech support couldn't solve this...

thx

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