Pages for iCloud couldn't connect to iCloud

I have exactly the same problem as described by djeppson. It makes Icloud Pages, Numbers and Keynote unusable. With all of the information I have in ICloud this is a serious problem.

I have had the same problem more than one so far. Before it turns ok itself in time, but this time it lasts for 3 days and there is no solution as far as I see 😟.

Is it important yes for me because I use iwork for my works in and out and I don't know what to do.I think we start to use usb memory again 😟

Same problem here. Mine started at same time. I have tried to debug by using internet explorer, firefox and chrome but that did not work. Next step I tried on different machines on same network....did not fix it. Next Step I tried on different network.....did not fix it. Next Step I tired on Ubuntu with different browser on different network....did not fix.

I call Apple and spoke with support but they could not help me.

I am at a loss on this issue.....please help!

YAY! I found a solution phone support said you have to purchase PAGES from the app store ($20) and that will solve everything. All of your documents should show up once purchased!

Thanks to WANDA in phone support!

Happy again..🙂

Hello Djeppson,

Thank you for updating us the information from Apple. Just in case you can help to transfer this information to Apple engineer (if they contact you again 🙂):The Account might not be the only factor for us to see that error. Because I tried to ask my boyfriend to login to my icloud account and download the file for me by using his Computer (Windows and Linux), both works.

But on my side, no matter Windows or MAC browsers gave me that "couldn't connect to iCloud" error.

The only workaround I have so far is access my icloud document through Page.

So I ended up getting a free version of Pages, Keynote, and Numbers. If you use the Apps downloaded from the App Store you can use your files on iCloud. And actually, the apps are WAY BETTER than the online version. Just call Apple Support and let then know that you need pdf's or you need to download your docs immediately (for work or school, etc) and this bug is stopping you from doing that. I hope this helps. Hopefully Apple gets their act together to fix this.

This is a work around, it does NOT SOLVE THE PROBLEM. (which BTW did not work for me either)

The issue is real and this is only a tiny thread of folks that are still having this PROBLEM posted by the OP.

I am now in "test account" status as well while Apple engineers work through this.

I have been having the exact same issue and have done all the work arounds that I know. In the end the only thing that has worked for me is to send, share, or print from my iphone or ipad. It has worked every time that way but I really need it to work from my Macbook pro. Hoping for resolve very soon but until them I will have to wait.

Update: I also cannot create new docs on the beta version on the macbook pro. This is a new one to the other issues I have experienced.

As far as I see, solving the issue takes time uncertainly, so temporory or not I've moved all my work to google drive.It works well maybe better, but of course as a fan of apple, I really want to use iwork 😟

I found a long winded solution. I had originally created my document in iCloud on my iMac but encountered the same problem. I could not print, share or download. But I found that If I opened pages on my iPhone, I could then open the same document there and send it to my Mac with Airdrop and open it in Pages on the Mac to print and share. Still very frustrating as these are my monthly client invoices that I need to get out. Hope that helps.

They took my information and log in information and said the engineers would be working on it and would get back to me, that was three days ago they said it would take 3-4 days for them to get back to me, but I have heard nothing.

I'm getting a little frustrated, I was talking to them for nearly 4 hours total, and finally said they couldn't help me, and said they would have to refer my case to the engineers.

I can't re-create your issue of not being able to create a new doc. I'm sharing the same problem as everyone else, however. What happens in your browser when you try to create a new document/spreadsheet?

I join the chorus in hoping for an imminent resolution to the larger issue.