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Helpful answers
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Aug 18, 2015 8:55 AM in response to Jacbeeby brenden dv,Hi Jacbee,
I'm sorry to hear you are having these issues with your iPhone. If your iPhone is only showing a black screen, and/or if the screen isn't responding, you may find the troubleshooting steps outlined in the following articles helpful:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Cheers
