HT204275: Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8

Learn about Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Benjirp

Q: Does I have to remove iCloud before remove iTunes on a Windows 7 laptop?

I'm trying to remove iTunes because my iPhone 4 can't backed up on iTunes. Instead is shown the options: Restore from last backed up or Set up as a new iPhone. I already call to Apple Care and prompt me to remove and reinstall iTunes. I do it, but not on the same order the article recommend. On that time I unistall iCloud too. I reinstall iTunes, but have the same options when i plug the phone. Now I want to remove and reinstall again, but following the order you recommend. Does I have to remove iCloud before remove iTunes on a Windows 7 laptop?

iPhone 4s (8GB), iOS 8.3

Posted on Aug 16, 2015 2:17 PM