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Helpful answers
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Aug 16, 2015 5:31 PM in response to Megelllby Ethan7988,Usually, the "Other" is only a small amount of space. If you have 20GB of it, then you have corrupted files. The only way to get rid of them is to erase the iPhone and set up as new.
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Aug 16, 2015 5:32 PM in response to Megelllby Ralph Landry1,The storage categories are discussed inSee how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support