Car pairs with iphone 6 over bluetooth, shows song is playing on both devices, no sound from stero

Question

Car pairs with iphone 6 over bluetooth, shows song is playing on both devices, no sound from stero

I have a 2012 VW beetle with the Fender audio system and an IPhone 6+. Every time I try to use my Bluetooth, my phone connects fine and shows that the music is playing on both the car display and my device but no sound comes out of my stereo. Literally everything else works, it even lets me change the songs viva the menu on my steering wheel still no sound at all.

I've tried:

unpairing and repairing both the car system and my phone several times

resetting my network settings

resetting all settings

turning my phone off while the both the Bluetooth has been on and off

resetting the settings on my car system back to factory settings

Posted on Aug 16, 2015 5:56 PM

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Answer 1

chuck_3rd

Community Specialist

Aug 18, 2015 9:28 AM in response to XlovelikewinterX

Hey there XlovelikewinterX,

I understand that you are having an issue with your connection between your car stereo system and your iPhone. Here is an article with some troubleshooting suggestions for you, some of which it looks like you have already tried:

If you're using Bluetooth

Check your car stereo's user manual for steps about pairing with a Bluetooth device.

On your iOS device, swipe up to open the Control Center, then taptwice to turn Bluetooth off and back on.

Restart your iOS device.

On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.

Update your iOS device.

Install any firmware updates for your car stereo.

If you still can't connect, Contact Apple Support.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

https://support.apple.com/en-us/HT203412

Thanks for coming to the Apple Support Communities!

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