ChengMY

Q: Music not working properly after upgrade to IOS 8.4.1

Music not working properly after upgrade to IOS 8.4.1

 

My iphone 5s was just recently upgraded to IOS 8.4.1, but when I play music, it was always interrupted with voice control and could not play song properly. How can I deactivate voice control when playing music ?

iPhone 5s, iOS 8.4.1

Posted on Aug 16, 2015 11:14 PM

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Q: Music not working properly after upgrade to IOS 8.4.1

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  • by brenden dv,

    brenden dv brenden dv Aug 18, 2015 9:45 AM in response to ChengMY
    Community Specialists
    Aug 18, 2015 9:45 AM in response to ChengMY

    Hi ChengMY,

     

    I'm sorry to hear you are having these issues with your iPhone after a recent iOS update. If you are having issues with Music Voice Control activating inadvertently, you may want to try turning on Siri and see if you are seeing the same issues. Voice Control is inactive when Siri is activated, and vise versa, as noted in the following article:

     

    Use Siri or use Voice Control

    If you are using Siri, you won't be able to use Voice Control. To use Voice Control instead of Siri, go to Settings > General > Siri and turn Siri off.

     

    Tips for using Voice Control with iPhone and iPod touch - Apple Support

     

    Also, if you are using an Apple headset or similar, Voice Control (and Siri) can be invoked by holding down the center button on the cord remote, as noted on this page:

     

     

    Use an Apple headset - iPhone

     

    If you are using one of these headsets, you may want to test with a different headset, or with a pair of headphones without an in-line remote, to rule out any potential issues with the headset.

     

    Cheers