aapl.crox
Level 1 (9 points)
Mac OS X

Q: App auto update doesn't work anymore

For some reason my app auto update stopped working. I have it turned on but it won't do it.

 

 

I suspect it has something to do with the fact that I recently switched Appstore account. I was using a shared appstore account with my wife before, but now we switched over to using our own appstore account with joined a family plan.

 

 

It sounds all great, but then now I'm not sure how to fix the auto update? I don't want to uninstall and reinstall all the apps...

Posted on Aug 16, 2015 7:56 PM

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aapl.crox

Q: App auto update doesn't work anymore

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  • Helpful answers

  • by SergZak,

    SergZak SergZak Aug 16, 2015 8:02 PM in response to aapl.crox
    Level 5 (7,337 points)
    iPad
    Aug 16, 2015 8:02 PM in response to aapl.crox

    Did you switch Apple IDs? If you did, then those apps purchased under the former Apple ID cannot be transferred to your new Apple ID. So, those apps which you are expecting to be auto-updated (if they were purchased under the former Apple ID) on your new Apple ID never will. Any purchases made under one Apple ID cannot be transferred to another Apple ID. You'll need to re-purchase those apps under your new Apple ID.

     

    If this is not the case, clarify your situation so we can better understand what's going on...

  • by aapl.crox,

    aapl.crox aapl.crox Aug 16, 2015 8:01 PM in response to SergZak
    Level 1 (9 points)
    Mac OS X
    Aug 16, 2015 8:01 PM in response to SergZak

    But they why am I able to update them then? If I manually press update, it works. But auto update doesn't, so now every day I must press update.

  • by SergZak,

    SergZak SergZak Aug 16, 2015 8:06 PM in response to aapl.crox
    Level 5 (7,337 points)
    iPad
    Aug 16, 2015 8:06 PM in response to aapl.crox

    See this article:

     

    Turn on Automatic Downloads - Apple Support

     

    Specifically from that page:

     

    "If you use Family Sharing and turn on Automatic Downloads, content that other members of your family buy won't automatically download to your devices. Only content that you've purchased with your Apple ID will download automatically."

  • by aapl.crox,

    aapl.crox aapl.crox Aug 16, 2015 8:07 PM in response to SergZak
    Level 1 (9 points)
    Mac OS X
    Aug 16, 2015 8:07 PM in response to SergZak

    This is not automatic download. I just want to update my apps. I don't want to press update button. every. single. day.

  • by Pinoy-Tambayan,

    Pinoy-Tambayan Pinoy-Tambayan Aug 16, 2015 8:19 PM in response to aapl.crox
    Level 1 (0 points)
    Aug 16, 2015 8:19 PM in response to aapl.crox

    If you still facing the problem, just reset your phone ^_^

  • by SergZak,

    SergZak SergZak Aug 16, 2015 8:22 PM in response to aapl.crox
    Level 5 (7,337 points)
    iPad
    Aug 16, 2015 8:22 PM in response to aapl.crox

    Log out of the iTunes Store on your device:

    Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"

     

    Force Restart your device:

    Force Restart (won't affect settings/data/music/apps/etc)

    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

     

    After the device has restarted, sign back in to the App Store as above.

     

    If no luck, there could be servers issues since both of the below posts were posted in the last few hours or so. Maybe try again later or tomorrow

    https://discussions.apple.com/thread/7176240

    https://discussions.apple.com/thread/7176661