Saphsana

Q: Very slow wifi downloads from app store

Since updating to 8.4.0 and then 8.4.1 apps from the app store take FOREVER to download over wifi. They work just fine downloading with the cellular network, but this eats up data. Help.

iPhone 5s, iOS 8.4.1

Posted on Aug 17, 2015 7:57 AM

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Q: Very slow wifi downloads from app store

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  • by avocadolove,

    avocadolove avocadolove Aug 20, 2015 12:23 PM in response to Saphsana
    Level 1 (0 points)
    Aug 20, 2015 12:23 PM in response to Saphsana

    I'm having the same problem on both my iPhone 6 and Macbook Pro in the App store.  My provider is Oceanic but it doesn't seem to be related to them.

  • by SteffsStuff,

    SteffsStuff SteffsStuff Aug 20, 2015 1:14 PM in response to Kenneth Smith2
    Level 1 (0 points)
    Aug 20, 2015 1:14 PM in response to Kenneth Smith2

    Thanks so much, Kenneth. I had to learn how to change the DNS on my iPad, but I just updated YouTube in 2 minutes! Yes! It worked.

  • by BigBear4477,

    BigBear4477 BigBear4477 Aug 20, 2015 1:34 PM in response to SteffsStuff
    Level 1 (0 points)
    Aug 20, 2015 1:34 PM in response to SteffsStuff

    I can't quite get this to work on my Asus router.  Still playing with it, but if anyone knows how to, it is the R66 model.

  • by SteffsStuff,

    SteffsStuff SteffsStuff Aug 20, 2015 2:29 PM in response to BigBear4477
    Level 1 (0 points)
    Aug 20, 2015 2:29 PM in response to BigBear4477

    BIgBear, I didn't change it on my router, I changed it in my iPad. I got the instructions here:   http://www.macinstruct.com/node/452

  • by brward2k,

    brward2k brward2k Aug 20, 2015 7:30 PM in response to Saphsana
    Level 1 (0 points)
    Aug 20, 2015 7:30 PM in response to Saphsana

    I had the exact same issue and this is what fixed my issue.

    Settings

    Wi-Fi

    select your WiFi SSID that you are connected to and touch the Circle with the i  next to the signal indicator.

    Update your DNS to 8.8.8.8

    This is Google's DNS server address

    Press the < arrow next to the Wi-Fi

    Your Wi-Fi connection will spin(refresh) and you should be golden.

    Did this on both my iPhone and iPad and everything is smooth again.

  • by Skivailapple,

    Skivailapple Skivailapple Aug 21, 2015 9:59 AM in response to Kenneth Smith2
    Level 1 (0 points)
    Aug 21, 2015 9:59 AM in response to Kenneth Smith2

    My DNS was 192.168.0.1, 205.171.3.65, 205.171.2.65 and I changed it to 208.67.222.222, 208.67.220.220 and now the updates are working.  Thanks.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 21, 2015 10:04 AM in response to Digital311
    Level 9 (53,486 points)
    Desktops
    Aug 21, 2015 10:04 AM in response to Digital311

    It is not CenturyLink. I have CenturyLink. Everything but the App Store load as fast as ever. The only thing that is slow is when I am downloading from the App Store then it is taking hours.

  • by LinuXtreme,

    LinuXtreme LinuXtreme Aug 21, 2015 5:20 PM in response to Kenneth Smith2
    Level 1 (0 points)
    Aug 21, 2015 5:20 PM in response to Kenneth Smith2

    Thanks for the DNS idea!  The change solved my problem, and now my updates are happening at a regular speed as opposed to the glacial 1MB/minute I had been seeing since earlier this week! 

  • by hypoetical,

    hypoetical hypoetical Aug 22, 2015 4:32 PM in response to Saphsana
    Level 1 (0 points)
    Aug 22, 2015 4:32 PM in response to Saphsana

    I've been experiencing this exact same thing since the update!  Can't be my ISP because my speeds are fine. I'm on Time Warner Cable by the way.  Happens with the App Store and even on my Mac Pro.

     

    Even tried changing the DNS but same problem.

  • by Sgurpartap,

    Sgurpartap Sgurpartap Aug 22, 2015 11:10 PM in response to hypoetical
    Level 1 (0 points)
    Aug 22, 2015 11:10 PM in response to hypoetical

    hi

    even i am facing the same issue super slow app and itunes downloads otherwise my internet connection is fine . even i tried changing dns and resetting my router but the issue still persists. did yours get better or is it still the same?

    thanks

  • by BigBear4477,

    BigBear4477 BigBear4477 Aug 23, 2015 3:43 AM in response to Sgurpartap
    Level 1 (0 points)
    Aug 23, 2015 3:43 AM in response to Sgurpartap

    II was able to resolve it using my Asus router.  It isn't as straightforward as on other routers, but I am grateful to this thread.  Stick with it and only make a single change at a time and don't continue downloads as you reboot the router.  It will switch to cellular and appear to be resolved.  Either use a device that only uses wifi or turn off cellular on your iPhone.

     

    DNS resolution occurs on this router via DHCP and I had to play with the WAN and LAN settings a little as well.

     

    Good luck.

  • by Matthew110607,

    Matthew110607 Matthew110607 Aug 23, 2015 7:25 PM in response to BigBear4477
    Level 1 (15 points)
    iPhone
    Aug 23, 2015 7:25 PM in response to BigBear4477

    I have tried both the Google and OpenDNS server changes, on my Linksys E3200 router. This hasn't solved the problem. I rebooted the router and the computer with the new DNS. I'm still getting about 1kbps ONLY from iTunes. Previewing songs, downloading songs, downloading apps. Affected on computers and devices so I know it's not the network adapter. This is also a newer issue, over the last few weeks. Haven't changed anything on the router, it's something with apple.

     

    Any suggestions?

  • by brward2k,

    brward2k brward2k Aug 24, 2015 3:52 AM in response to Matthew110607
    Level 1 (0 points)
    Aug 24, 2015 3:52 AM in response to Matthew110607

    Make the changes on your iPhone not the router

     

     

     

    <Personal Information Removed by Host>

  • by Matthew110607,

    Matthew110607 Matthew110607 Aug 23, 2015 10:31 PM in response to brward2k
    Level 1 (15 points)
    iPhone
    Aug 23, 2015 10:31 PM in response to brward2k

    That isn't the problem. I know this, because it's both my computer and my devices that are affected. So changing it on the device, would have nothing to do with speeding up the downloads on my computer. I also know it's not my router, because I unplugged it, and went direct to my computer.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Aug 24, 2015 3:52 AM in response to brward2k
    Level 8 (37,891 points)
    Mac OS X
    Aug 24, 2015 3:52 AM in response to brward2k

    It was a very bad idea to post your phone number to a forum read by millions of users and crawled by spammers and other malefactors constantly looking for personal information. I've asked the hosts to edit it out.

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