Can not restore iphone from Itune

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Posted on Aug 17, 2015 8:30 AM

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1 reply

Aug 18, 2015 8:36 AM in response to NekoKitten

Greetings NekoKitten,


Welcome to the Apple Support Communities!


I understand that you are unable to restore from an iTunes backup because of an alert that proxy authentication is required. To begin troubleshooting this situation, I would suggest reading over and working through the steps outlined in the attached article below.


Fix Internet Explorer proxy settings to connect to the iTunes Store - Apple Support


Cheers

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Can not restore iphone from Itune

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