TheTimeMaster
Level 1 (0 points)

Q: Can't pause any streaming content without it restarting from the beginning

Hi guys,

 

Right now, I'm trying to stream an album on my work computer, and I can't download it because it hasn't launched yet (Disturbed's Immortalized). It loads and plays just fine, but every time I try to pause the thing because of a workflow interruption (meeting, coffee, talkative coworker, etc.) and try to resume playback, it just jumps all the way back to the beginning. Is there any workaround for this?

Dell Desktop, Windows 7

Posted on Aug 17, 2015 9:44 AM

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TheTimeMaster

Q: Can't pause any streaming content without it restarting from the beginning

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  • by sterling r,

    sterling r sterling r Aug 18, 2015 9:50 AM in response to TheTimeMaster
    Community Specialists
    Aug 18, 2015 9:50 AM in response to TheTimeMaster

    Hello there TheTimeMaster,

     

    It sounds like you are playing streaming content from iTunes without issue, but when you resume a paused track it starts from the beginning. There can be a number of causes for something like that, but first I would start by checking for 3rd party plugins that may be interfering with iTunes:

     

    iTunes: Troubleshooting issues with third-party iTunes plug-ins

     

    If there aren't any or that is not the issue then I would next use the following article to test if the issue is user specific or not. Start at the section titled "Create a new user account"

     

    That should help get iTunes working correctly again for you. Thank you for using Apple Support Communities.