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Q: iPhone 5 keeps restart by it self and then crashed
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Aug 18, 2015 11:37 AMby alex_h1,HelpfulHello princeraj427,
Thanks for using Apple Support Communities.
I see from your post that your iPhone's screen is entirely blue. I can definitely understand how this is a very frustrating experience, so in order to get this resolved I'd like you to please follow the steps below.
If you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Have a good one.
