PLEASE HELP! Unable to Locate "Re-import from Camera/Archive" in File Menu

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Level 1

4 points

PLEASE HELP! Unable to Locate "Re-import from Camera/Archive" in File Menu

I am using a MacBook Pro (Retina, 15-inch, Late 2013) running OS X Yosemite version 10.10.4.

My question relates to the iLife product, iMovie version 10.0.9.

I recently imported video from my Canon HD Video Camera into iMovie.

However, it gives me this text whenever I attempt to export a Movie,
"The media for this clip is still on the camera. To begin importing, select "Re-import from Camera/Archive..." from the file menu."

I follow this info, yet I find no such option in the File Menu.

I have attempted re-importing, but it doesn't solve the issue.

Any help would be deeply appreciated.

Thank you very much for your service and software.

I love iMovie!!!

In Gratitude,

John "Cornflower"

MacBook Pro with Retina display, OS X Yosemite (10.10.4)

Posted on Aug 17, 2015 5:27 PM

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Answer 1

EZ Jim

Level 7

22,590 points

Aug 18, 2015 8:54 AM in response to Cornflower

Cornflower wrote: ... Re-import from Camera/Archive... doesn't solve the issue....

If you cannot find the clip and play it back on the camera, you may have deleted it. In that case, you will not be able to retrieve it from the camera. If so, you may have lost it permanently (unless the clip might have been stored in the Cloud.) Compare your issue with http://discussions.apple.com/thread/7176364

If you can find the clip and play it back on the camera, the information in "Import Video" section of iMovie Help may help you import the clip again.

Message was edited by: EZ Jim

Mac OSX 10.10.5

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Answer 2

Aug 26, 2015 8:20 PM in response to Cornflower

Hi did you solve this problem as I have the same issue. In fact, some of my clips downloaded fine but from the same batch a number of them refuse to be extricated from the camera.

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Answer 3

Aug 26, 2015 8:22 PM in response to EZ Jim

I have the same problem. The movie clips have not been deleted and are still viewable and playable on camera and on iMovie. However, they are not usable in share files as they are defined as still being on the camera despite numerous attempts at downloading them.

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