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All replies
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Helpful answers
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Aug 17, 2015 7:19 PM in response to jade0606by gail from maine,You are going to have to provide more information.
What iOS is your device running?
Are you using iTunes Match?
Are you using Apple Music?
What has changed since this issue started?
GB
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Aug 17, 2015 7:25 PM in response to jade0606by Ralph Landry1,★HelpfulIf you are using Apple Music the tunes stay in iCloud - to listen locally when disconnected you have to download first while connected. See:Using the new Music app - Apple Support
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Aug 17, 2015 9:04 PM in response to Ralph Landry1by jade0606,TThank you. I updated my software. I'm 8 and I'm still learning.