Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple Music expands live global radio offering with three brand-new stations. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

In iTunes, what's the difference between Delete and Remove Download?

I have an iTunes Match subscription. When I went to delete some songs to free up some storage on my MacBook a few weeks ago, after the latest major iTunes update, I noticed that the menu options for the tracks had changed. In addition to the familiar "Delete" option was the new "Remove Download" option. What's the difference between the two options? Before the major update, I would use Delete to free up storage space. When I hit Delete, the file went to the Trash Bin and the Album stayed in my iTunes library with the little cloud symbol now present. I've tried the Remove Download option but the files never show up in the Trash Bin. I'd love to know what specifically is going on here. Thanks!

MacBook Pro with Retina display, OS X Yosemite (10.10.5), iTunes Match Subscription

Posted on Aug 17, 2015 9:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2016 1:02 AM

This is the best explanation I could find, and it covers why some songs won't delete:


iTunes 12 for Mac: Delete songs, playlists, or other items

12 replies

Mar 3, 2016 3:07 AM in response to LJ2K

I just tested this out (using iTunes version 12.3.2.35 on both Windows & Mac OS). Unfortunately, I cannot comment on iTunes Match Subscriptions because I do not subscribe.


There is a difference between "purchased content" (i.e. media that originated from iTunes and is therefore available for re-download) vs. media that I've obtained outside of iTunes which I've manually added to iTunes: the "Remove Download" option only exists with purchased content.


If you wish to test this out for yourself, I suggest that you choose to "Show iCloud Music/Movie/TV Show Purchases" from the View menu. [If this option is already activated, the menu option will be to "Hide iCloud ___ Purchases". (The ____ means either Music, Movie, or TV Show.)] Also, be sure to have the "iCloud Download" column showing in your Songs list, Movies list or TV Show list. The iCloud Download column is sortable just like Name, Artist, Album, Genre, etc. If you want to distinguish between (a) content purchased from iTunes, and (b) your own content not purchased from iTunes, you may show the "Purchase Date" column in the Song/Movie/TV Show list — a purchase date will show in the column if applicable. Check out the Help files to read more... About iCloud Music Library icons and status - Apple Support

Remove Download:

This menu option exists only with purchased content. Choosing this removed the file from my hard disk drive (HDD) immediately without moving the file to the Trash/Recycle Bin. (If you have chosen to "Show iCloud Purchases", the track will remain visibly listed and a cloud icon will appear in the iCloud Download column.)


Delete:

  • If you're deleting a song that you've obtained from iTunes, the first dialog that appears asks you to confirm that you wish to "Delete Song" with an optional check-box to "Also hide this song" (more on what "hide" means later). The description mentions that "this song can still be played" meaning that you can still play the full song if you're connected to the internet and it will stream the entire song for you.
  • A second dialog box (or this will be only dialog box if you are deleting a song that isn't from iTunes) prompts to "Move to Recycle Bin/Trash" or "Keep File". Choosing "Move to Recycle Bin/Trash" does just that (but a note in the dialog box mentions that "Only files in the iTunes Media folder will be moved to the Recycle Bin"); choosing "Keep File" results in the file remaining where its located on the HDD while disassociating (i.e. removing) the song/track from iTunes—if you wish to have the song play/appear in iTunes once again, browse/navigate to the file in the HDD/Windows Explorer/Finder and open it with iTunes.
  • The dialog boxes are only slightly different for Movies and TV Shows.


After choosing to either Remove Download or Delete, and if the track is available as an iCloud Download (because it originated from iTunes), it still appears in my playlist with the iCloud Download icon visible (because in the View menu, I have chosen to show iCloud purchases).


Hide:

  • If you attempt to "Delete" an iCloud-Downloadable track again that you've already deleted (or already does not exist locally on your HDD) — this time you're actually choosing to "Hide" it from your list of purchases. A dialog box says, "Are you sure you want to hide this song?" Hidden content can be unhidden and shown in your lists again (and downloaded again if you wish); you need to access your "Account Info" to unhide content.
  • More about hidden content here: Hide and unhide purchases in iTunes or iBooks on your Mac or PC - Apple Support

Aug 18, 2015 1:15 AM in response to Jimzgoldfinch

Hi,

I suggest that you use the delete option so that this box appears:


User uploaded file


Then select "Remove Download" to remove from cloud or "Delete Item" to delete completely. In both options the original file should be move to trash - you no longer have option to move to trash when you use iTunes match or Apple music.


Using menu > edit > "Remove Download" seems to give inconsistent results. In some cases the track completely disappears i.e doesn't go into trash. In other instances the original file remain in original folder (like keep option).


Has anyone else seen this behaviour?


Jim

Sep 15, 2015 6:21 PM in response to Jimzgoldfinch

I have been playing around with this all day and cannot figure out how this is working. I am doing "remove download" and sometimes the file goes to the trash, sometimes it stays put, and sometimes it completely vanishes. So, yes, I am experiencing the same weird behavior as you. How it should work is that "remove download" moves the file to the trash, but the song remains in your iTunes library, whereas "delete" moves the song to the trash and removes it from your iTunes library.

Oct 21, 2015 7:21 AM in response to Jimzgoldfinch

I can't make sense of this either. Used to be easy. Now I'm seeing my own cd rips vanish from my pc hard drive every time I try to remove them from the cloud. Sometimes they go to the recycle bin, sometimes just gone. The remove but "keep file" option will still sometimes randomly pop up, but rare. Very frustrating. The message that the files will be removed from my devices appears no matter which option I choose, but apparently my pc is now considered a device too, although computers are not mentioned in the warning. Frustrating to the point that I gotta figure I'm just doing something wrong. No Apple Music sub either.

Jan 7, 2016 6:14 PM in response to LJ2K

Out of curiosity... do your files actually go to the 'trash' when you select 'remove download'? I have been doing this to clear up space on my HDD but not once have i seen the files end up in the 'trash'. They are however missing from the local itunes media folder. I'm trying to figure out what's going on here. Are the files being deleted/overwritten? Or are they secretly hiding somewhere in an unknown Apple file structure???

In iTunes, what's the difference between Delete and Remove Download?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.