Mark in Taunton

Q: My Numbers keeps crashing. It's the latest updated version. Any ideas how to resolve this issue?

My Numbers keeps crashing. It's the latest updated version on my Mac book Pro OS X Yosemite. Any ideas how to resolve this issue?

MacBook Pro (Retina, 15-inch, Early 2013), OS X Yosemite (10.10.5)

Posted on Aug 18, 2015 2:07 AM

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Q: My Numbers keeps crashing. It's the latest updated version. Any ideas how to resolve this issue?

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  • by alex_h1,

    alex_h1 alex_h1 Aug 19, 2015 7:10 AM in response to Mark in Taunton
    Community Specialists
    Aug 19, 2015 7:10 AM in response to Mark in Taunton

    Howdy Mark,

    Thanks for using the Apple Support Communities.

     

    I see from your post that Numbers on your Mac is crashing.  If this is occurring immediately after opening Numbers, then I'd like you to please follow the isolation steps in the link below.  After isolating the issue, please let me know your results.

     

    Mac OS X: How to troubleshoot a software issue - Apple Support

     

    Take care.

  • by Mark in Taunton,

    Mark in Taunton Mark in Taunton Aug 19, 2015 7:44 AM in response to alex_h1
    Level 1 (0 points)
    Aug 19, 2015 7:44 AM in response to alex_h1

    Howdy Apple Support.

     

    No, the Numbers didn't crash straight away, it was while working on a document that it would crash. However, I did have an older version of Numbers (iWorks 09) sitting on my menu bar at the same time. So I have trashed that version and now work with the latest version of numbers. This seems to have done the trick (touch wood). The problem could have been that I was using the older version, or flipping between the two, without knowing about it, thus creating software conflicts or whatever.

     

    There is one thing that u could help me with about this newer version. Everytime I create a new document " .numbers" appears on the end of the string thus wasting a lot of screen space within the pane. Any ideas how I can remove this or stop it appearing?

     

    Cheers

     

    Mark

  • by alex_h1,

    alex_h1 alex_h1 Aug 19, 2015 7:50 AM in response to Mark in Taunton
    Community Specialists
    Aug 19, 2015 7:50 AM in response to Mark in Taunton

    Hi Mark, 

     

    I'm happy to see that the Numbers quitting issue has been resolved.  I'm not sure what you mean about the file extension appearing in the pane.  What pane are you referring to?  If it's when viewing the documents in Finder then you can disable the option to Show all filename extensions.  Otherwise it might have been saved to have ".numbers" at the end of the name.

     

    For all files

    If you select “Show all filename extensions,” all extensions are shown, even for files that have “Hide extension” selected. If you deselect “Show all filename extensions,” then file extensions are shown or hidden based on their individual “Hide extension” settings. 

    1. Choose Finder > Preferences, then click Advanced.

    2. Select or deselect “Show all filename extensions.”

     

     

    Take care.

  • by Mark in Taunton,

    Mark in Taunton Mark in Taunton Aug 19, 2015 7:58 AM in response to alex_h1
    Level 1 (0 points)
    Aug 19, 2015 7:58 AM in response to alex_h1

    Thanks Alex, I'll try this. I might simply have to live with it though because I like to see whether the file is a PDF or Numbers creation.

     

    Ta Anyway.

     

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