itunes requires that your computer is running windows 7 or newer

help pls...

i can download the newst ver

but i cant install it


it says (itunes requires that your computer is running windows 7 or newer)

Windows 7, installing

Posted on Aug 18, 2015 4:06 AM

Reply
5 replies

Aug 10, 2017 1:08 PM in response to akku.

See Troubleshooting issues with iTunes for Windows updates for general advice on installing iTunes.


If you run Windows XP SP 3 or Vista then iTunes is maxed out at version 12.1.3.6. While it seems users with iOS 10.0 through 10.1 were able to sync and backup with this older version of iTunes, upgrading or restoring a device running iOS 10 requires iTunes 12.5.1 or later. It would also seem that iOS 10.2 broke the ability to sync with iTunes 12.1.3.6 and the minimum version for iOS 10.2 is iTunes 12.5.4.42.


Upgrading to Windows 7 or later would let you install the current version of iTunes, or see Move your iTunes library to a new computer if you decide it it is time for new hardware. Alternatively you could take out a subscription to iTunes Match which would allow music added to your iCloud Music Library on your computer to become available to stream or download to your device. See Subscribe to iTunes Match - Apple Support for details.


See also Import photos and videos from your iPhone, iPad, or iPod touch - Apple Support. If you unlock your device before connecting to your computer it may still register as a digital camera type device, allowing you to copy off any photos. Otherwise iCloud and Photo Stream may work, or you can use email, Dropbox, or similar tools.


tt2

Aug 18, 2015 4:34 AM in response to YUKIPYON0826

Hi,


Try this:

  1. Make sure that you're logged in to your computer as an administrator.
    If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
  2. Install the latest Microsoft Windows updates.
    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
  3. Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
  4. Right click on iTunesSetup or iTunes6464Setup (the installer you downloaded in step 3).
    If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
    If you have Windows XP: Choose Open.
    If you've previously installed iTunes, the installer will prompt you to repair the software.
    After the repair is complete, restart your computer and try launching iTunes.
  5. If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
    Remove and reinstall iTunes and other software components for Windows XP.
    Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
    Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
  6. Disable conflicting software.
    Some background processes can cause issues that prevent applications like iTunes from installing.
    If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
  7. Restart your computer.
  8. After the restart, and adjusting the software running on your PC, install iTunes again.

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itunes requires that your computer is running windows 7 or newer

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