HT204517: Use the Activity app on your Apple Watch

Learn about Use the Activity app on your Apple Watch
clearmon

Q: Tracking off?

My apple watch is no longer tracking my activity at all. Did I somehow turn this feature off?

Posted on Aug 18, 2015 6:15 AM

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Q: Tracking off?

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 18, 2015 6:28 AM in response to clearmon
    Level 7 (31,031 points)
    Apple Watch
    Aug 18, 2015 6:28 AM in response to clearmon

    On your iPhone > Apple Watch app > Privacy > Motion & Fitness > check that both Heart Rate and Fitness Tracking are enabled.

     

    Check that Wrist Detection is enabled in the iPhone Apple Watch app > My Watch > General > Wrist Detection.

     

    Try also restarting both your iPhone and Apple Watch:

     

    Restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.

     

    Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears; Drag the slider to turn your iPhone off; When it has finished turning off, press and hold the Sleep/Wake button again until you see the Apple logo.