HT204517: Use the Activity app on your Apple Watch
Learn about Use the Activity app on your Apple Watch
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Helpful answers
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Aug 18, 2015 6:28 AM in response to clearmonby Jonathan UK,On your iPhone > Apple Watch app > Privacy > Motion & Fitness > check that both Heart Rate and Fitness Tracking are enabled.
Check that Wrist Detection is enabled in the iPhone Apple Watch app > My Watch > General > Wrist Detection.
Try also restarting both your iPhone and Apple Watch:
Restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.
Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears; Drag the slider to turn your iPhone off; When it has finished turning off, press and hold the Sleep/Wake button again until you see the Apple logo.