apple music keeps cutting out while streaming

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apple music keeps cutting out while streaming

I just signed up for the free trial of apple music and am trying to stream the service through my Macbook. Unfortunately the music keeps cutting out. I am connected to the internet through an ethernet cable and the connection is strong. I tried streaming through my phone as well and experienced the same issue. My iTunes software is up to date. Is this a known issue with the service. Seems kind of important to have a seamless streaming experience. Any hints on how to correct this issue would be helpful.

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Aug 18, 2015 6:43 AM

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Answer 1

Sep 30, 2015 6:55 PM in response to MrBigFists

Yes mine does as well both iphone 6 thru wifi and mac through ethernet. Pandora works fine both with wifi and ethernet, this I'll stick with that and give apple music a miss until apple fixes it looks like a lot of people are having the same problem.

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Answer 2

Oct 3, 2015 8:59 AM in response to tonygil1959

Apple MUST know this is an issue? How can they stand behind a product like this that is basically UNUSABLE?

Does anyone at Apple that actually makes decisions about how to improve Apple Music even look at these forums?

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Answer 3

Oct 15, 2015 1:02 PM in response to MrBigFists

Did you folk manage to resolve this issue? Have exactly the same thing through a strong wifi connection on iPhone and Ethernet on MBP

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Answer 4

Oct 15, 2015 1:56 PM in response to waltrobertsOMA

I'm asking the same question!!!! I walked to my office from the train station in silence because iTunes would play one song and the part of another before cutting out.

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Answer 5

Mar 27, 2017 3:15 AM in response to hermanbeav

Same! I pay for Apple Music and have same issue, never happened with Spotify... reconsidering my move to Apple Music.

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