Since updating to iTunes 12.2.2 and OS X 10.10.5, I have been experiencing problems signing in to iTunes Store and Apple music. When I sign in, I receive an error -50 and to try later again. It's been 3 days and the problem persists. Please help!

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Since updating to iTunes 12.2.2 and OS X 10.10.5, I have been experiencing problems signing in to iTunes Store and Apple music. When I sign in, I receive an error -50 and to try later again. It's been 3 days and the problem persists. Please help!

Since updating to iTunes 12.2.2 and OS X 10.10.5, I have been experiencing problems signing in to iTunes Store and Apple music. When I sign in, I receive an "error -50" and to "try again later". It's been 3 days and the problem persists. Please help!

MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.5)

Posted on Aug 18, 2015 9:09 AM

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Answer 1

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Limnos

Level 10

411,193 points

Aug 18, 2015 9:21 AM in response to Francois_

err = -50 when downloading from store - https://discussions.apple.com/thread/3697501 - delete incomplete downloads from downloads folder as per http://support.apple.com/kb/TS3297

iTunes Store: "Error (-50)" when downloading purchased content - http://support.apple.com/kb/TS1583

When exactly did this start happening? After updating iTunes or after updating OSX? Recommendation: Never do multiple updates at one time. Always do one update and give time to test your system before doing another update.

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Answer 2

Francois_ Author

Level 1

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Aug 18, 2015 9:30 AM in response to Limnos

Thank you for your quick reply. Even though I didn't have any incomplete downloads, closing iTunes, deleting the "Downloads" folder and re-opening iTunes, it seems to be working now.

Thank you so much for your help.

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