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Helpful answers
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Aug 20, 2015 10:02 AM in response to jlfinger76by joe_7399,★HelpfulHello jlfinger76,
Welcome to the Apple Support Communities!
I understand that when you receive an incoming call, the call never goes to your voicemail if you don’t answer it. To troubleshoot this situation, I would suggest working through the steps located in the attached article below, including contacting your carrier. The steps in this article were written for a slightly different situation, but will still be beneficial for you to work though.
Get help with visual voicemail on your iPhone - Apple Support
Have a great day
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Aug 20, 2015 10:18 AM in response to joe_7399by jlfinger76,I did contact my carrier...it turns out it was an issue on their end. Somehow they managed to shut off all voicemail to all lines on my account. So it really wasn't related to the upgrade, it just happened to occur at the same time.
