I have now accumulated about 16 kernel panic reports over the last 2+ months. My question is: Is there a way to use this information to locate, isolate & remove whatever is causing the problem. For example, if there is a single cause, should I find some reference repeated in each report? Thanks for any help.
iMac, Mac OS X (10.1.x)
Visit The XLab FAQs and read the FAQ on diagnosing kernel panics.
How to fix kernel panics after installing OS X updates | MacIssues.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Here it is - the most recent:
Wed Aug 19 21:13:36 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f857c2732): "sfree on invalid allocation at 0xffffff802334a2b0"@/SourceCache/Sandbox_executables/Sandbox-358.20.5/src/kext/ smalloc.c:224
Backtrace (CPU 0), Frame : Return Address
0xffffff8177c93230 : 0xffffff8004b2bda1
0xffffff8177c932b0 : 0xffffff7f857c2732
0xffffff8177c932e0 : 0xffffff7f857b50c6
0xffffff8177c93300 : 0xffffff7f857c2e7f
0xffffff8177c93320 : 0xffffff7f857ba7c4
0xffffff8177c93360 : 0xffffff7f857b9c96
0xffffff8177c93390 : 0xffffff8005130284
0xffffff8177c933b0 : 0xffffff8004fa428d
0xffffff8177c933d0 : 0xffffff8004d2e052
0xffffff8177c93420 : 0xffffff8004d49726
0xffffff8177c93840 : 0xffffff8004fa03c2
0xffffff8177c938a0 : 0xffffff8004d442da
0xffffff8177c938f0 : 0xffffff8004d62e1e
0xffffff8177c93990 : 0xffffff8004d4e618
0xffffff8177c93bd0 : 0xffffff8004d4f1f0
0xffffff8177c93f50 : 0xffffff800504bc56
0xffffff8177c93fb0 : 0xffffff8004c35376
Kernel Extensions in backtrace:
com.apple.kext.AppleMatch(1.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffffff 7f857b4000->0xffffff7f857b8fff
com.apple.security.sandbox(300.0)[DD112B48-71D8-3A60-8309-47200488CD40]@0xfffff f7f857b9000->0xffffff7f857cffff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[163A5ADA-10C7-3DDC-A10E-81E7E8 FF1176]@0xffffff7f857a7000
dependency: com.apple.kext.AppleMatch(1.0.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffff ff7f857b4000
BSD process name corresponding to current thread: mdworker
Mac OS version:
14E46
Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x0000000004800000
Kernel text base: 0xffffff8004a00000
__HIB text base: 0xffffff8004900000
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 38490259803330
last loaded kext at 271131429135: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8721b000, size 69632)
last unloaded kext at 331900630351: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8721b000, size 61440)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.3.20
org.virtualbox.kext.VBoxNetFlt 4.3.20
org.virtualbox.kext.VBoxUSB 4.3.20
org.virtualbox.kext.VBoxDrv 4.3.20
com.Cycling74.driver.Soundflower 1.5.1
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
com.Cycling74.driver.SAVD 1.0.0d1
com.symantec.kext.ips 3.10.2f23
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.6
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHDA 272.18.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleBacklight 170.7.4
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.nvenet 2.0.22
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDMouse 185.3
com.apple.driver.AppleHIDMouse 185.3
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOFireWireFamily 4.5.7
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
com.apple.kec.Libm 1
Remove the Norton/Symantec product by following these instructions. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes. Never install any "anti-virus" or "anti-malware" product again.
Hi Linc Davis -- I need your help desperately. I've noticed that you've provided advice on how to delete malware leperdvil off of mac. I have followed all of your steps. There are a few stubborn files -- namely one called ILifeAssetManagement.db that I can't get rid off because it says it's in use. I tried even a sudo delete through the terminal. I know this isn't the thread in which you were helping on this topic, but didn't know how else to seek out your assistance. Please Advise!
-CATripod
Have you tried a restart and then a delete?
Kernel Panic reports
