Q: I have a new iPhone 6. I am having trouble with texting. Why do my texts go out from my email instead of my cell phone ... I have a new iPhone 6. I am having trouble with texting. Why do my texts go out from my email instead of my cell phone number? How can I fix this? I tried to fixit in my settings but it will not let mechange it from my email to my phone number more
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Helpful answers
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Aug 20, 2015 12:08 PM in response to DeeLong_23by sterling r,Howdy DeeLong_23,
It sounds like you are unable to send texts from your phone number and they go out from your email address instead. If you cannot select your phone number in Settings > Messages then I would use these steps from the following article to get that back:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
- Update to the latest version of iOS.
- Verify that you're using the same Apple ID that you're using on your iPhone.
- On your iPad or iPod touch, sign out of your Apple ID in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
- Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
- Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
- Sign in to your Apple ID on your iPhone.
- When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
- Sign in to your Apple ID on your other iOS devices.
Thank you for using Apple Support Communities.
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Aug 20, 2015 1:32 PM in response to DeeLong_23by Briansyddall,Hi
Go to settings- phone icon make sure correct phone number if not change to correct one.
Cheers
Brian uk
