aaliyahw17

Q: Iphone 5 lastest update now pictures are blurry

I have an iphone 5 32gb phone model number MD64ll/LA, and it took great pictures, yet now that I updated the software to the next version which is the latest 8.4.1, the camera will not focus properly and it is blurry when trying to take pictures, it was not like that previously. Is there a way to go back to the version before or another way to fix the problem.

Posted on Aug 18, 2015 11:31 PM

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Q: Iphone 5 lastest update now pictures are blurry

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  • by pedro d,

    pedro d pedro d Aug 20, 2015 12:50 PM in response to aaliyahw17
    Community Specialists
    Aug 20, 2015 12:50 PM in response to aaliyahw17

    Hello there, aaliyahw17.

     

    It sounds like you've started seeing quality issues with photos taken after you've updated to the latest iOS release of 8.4.1. The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:

     

    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

     

    Your photos are blurred or out of focus

    If your photos are blurred, out of focus, or have dark spots, try these steps:

     

    1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    2. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
      With iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. If you have a metallic case or magnetic lens attachment, try taking a picture without it. Then compare the quality.
    3. Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.
    4. If the color seems too bright, or you see double-exposures of moving objects, make sure that HDR is set to Auto or Off. Tap HDR at the top of the screen to choose a different setting.
      iPhone screen showing HDR settings in camera mode.

     

     

    If the issue persists, even after reviewing the recommendations above, you can follow some of the troubleshooting recommendations for troubleshooting the Camera application itself:

     

    If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

     

    Restart the app

    Close the app and open it again.

    Restart your device

    Turn your device off and back on.

    Check for iOS and app updates

    1. Make sure that you're using latest version of iOS.
    2. Open the App Store and tap Updates.
    3. If updates are available, tap Update All.
    4. If asked, enter your Apple ID password. 

    You might need a Wi-Fi connection to update some apps.

     

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.