Unable to upload photo book to store ?

Question

Unable to upload photo book to store ?

I am having major problems uploading a 48 page hardcover book to store. It assembles the book fine with no problems (although on opening iPhoto and selecting 'buy book' I get the spinning icon which never usually happens) as soon as it moves to stage 2, Uploading Book to store' it freezes and thats how it stays.

I have tried at least 10 times without any success.

On two occasions iPhoto has crashed and I get the window asking whether I want to report, ignore etc. I reported the first time.

I am using iPhoto 11 version 9.4.3 and my Mac operating system is Mac OS X version 10.7.5. All updates are up to date,

I have used iPhoto for books before and quite recently too so I know I am not doing anything differently.

Any ideas??

iPhoto '11, Mac OS X (10.7.5)

Posted on Aug 19, 2015 2:20 AM

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Answer 1

LarryHN

Level 10

106,142 points

Aug 19, 2015 10:43 AM in response to Sandpiper1809

Will the book preview correctly?

Preview a print project in Photos, iPhoto, or Aperture to avoid issues - Apple Support

If it does and you are still having problems backup your iPhoto library and launch iPhoto while holding down the option and command keys - repair permissions and then rebuild your database

LN

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Answer 2

Aug 19, 2015 12:17 PM in response to LarryHN

I previewed the album which is fine.

I have dragged the iPhoto icon onto my external hard drive symbol and it has now gone from the bottom bar and I now can't find a way of reinstalling it. If I click on iPhoto in the applications drop down list, it states that iPhoto cannot load as it is in time machine. If I go into time machine, I am not given the option to restore anything. (I.e the restore function is not lit up)

This is really concerning me as I have over 7500 photos and I am worried I have now lost them

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Answer 3

Aug 19, 2015 12:29 PM in response to Sandpiper1809

Ok, I have managed to do what you suggested and repair permissions and iPhoto has loaded ok. However, I have just tried to buy the iPhoto book and exactly the same thing is happening. Although this time, just as it finished assembling the book, it moved to stage 2 'Uploading to store' and the progress bar for this stage began blue as if it was going to load and then the blue went and it remained white with no movement which was exactly as it has been doing.

Any ideas what to try now?

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Answer 4

Aug 20, 2015 12:24 AM in response to Sandpiper1809

I have just tried again this morning and its still freezing on the stage 2 process.

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Answer 5

Aug 20, 2015 6:48 AM in response to Sandpiper1809

still not working 😟

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Answer 6

Old Toad

Level 10

215,778 points

Aug 20, 2015 11:28 AM in response to Sandpiper1809

Try the fixes mentioned in this Apple document: iPhoto: Difficulty submitting a book, card, or calendar order - Apple Support

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Answer 7

Aug 20, 2015 11:47 AM in response to Old Toad

YYes, tried all that to no avail. Even tried uploading a small book which also did the same

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Answer 8

Old Toad

Level 10

215,778 points

Aug 20, 2015 11:50 AM in response to Sandpiper1809

Give the following a try:

Go to the System/Sharing preference pane and make sure Remote Apple Events is checked.

If it is checked, uncheck it and then recheck it, reboot and try ordering again.

If this fails it might be on the server end.

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Answer 9

Aug 20, 2015 11:52 AM in response to Old Toad

YYes, tried all that to no avail. Even tried uploading a small book which also did the same

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Answer 10

Sep 6, 2015 2:35 AM in response to Sandpiper1809

Has there been a solution for this? i have exactly the same problem. ive done all the troubleshooting mentioned in the site: "iPhoto: Difficulty submitting a book, card, or calendar order"

this is so frustrating.

any help please?

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Answer 11

Old Toad

Level 10

215,778 points

Sep 6, 2015 9:54 AM in response to mandm2014

Two users have talked to senior Support personnel and were told that one must upgrade to Yosemite and either use iPhoto 9.6.1 or the new Photos to upload the the finished book:

Re: greeting card will not upload; it assembles but no upload

Re: iPhoto book not uploading to the store. Quits after assembling

So we're left with either upgrading to Yosemite, getting iPhoto 9.6.1 and ordering or keep trying with what we have and hope it goes thru or Apple fixes the problem. Some users reported success after repeated attempts over time.

There's a 3rd party solution, PrestoPhoto, that advertises that it can print books, both soft and hard bound, from iPhoto and Photos PDF files.

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Answer 12

Sep 6, 2015 7:42 PM in response to Old Toad

thanks Old Toad.. seems like we just have to bare the hassle on this. i thought itll be easy as.

i will try your suggestion and see what happens.

appreciate the response.

thanks!

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