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how do you turn off shuffle on apple music 2015 version

From a playlist, I see the Shuffle button and can turn it on just fine. But pressing it again does not toggle the Shuffle off. How do you turn Shuffle off now?

iPhone 6, iOS 8.4.1

Posted on Aug 19, 2015 9:29 AM

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Question marked as Best reply

Posted on Aug 20, 2015 2:51 PM

Greetings mpw1999,


My understanding is that you want to be able to stop shuffling songs when playing a playlist, artist or album, but when you tap the shuffle button again while playing, it does not change. Is that right?


You may want to try some things to troubleshoot.


First, quit all running applications and test again -

Force an app to close in iOS


Next, I would try restarting the iPhone -

Restart your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPhone as a new device -

How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best to you.

11 replies
Question marked as Best reply

Aug 20, 2015 2:51 PM in response to mpw1999

Greetings mpw1999,


My understanding is that you want to be able to stop shuffling songs when playing a playlist, artist or album, but when you tap the shuffle button again while playing, it does not change. Is that right?


You may want to try some things to troubleshoot.


First, quit all running applications and test again -

Force an app to close in iOS


Next, I would try restarting the iPhone -

Restart your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPhone as a new device -

How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best to you.

Sep 6, 2015 7:48 PM in response to Brett L

Hi Brett,


I am having the same trouble on my iPhone 5. My husband also has this trouble on his iPad air. The shuffle button used to turn on and off but now it just stays on. We have both tried restarting our devices with no luck. Since it is happening to both of us, I suspect this is either a bug or it is difficult to figure out how to change the setting. We don't really want to restore our phones and iPads.


The shuffle buttons have never been very clear. On my MacBook Pro (Yosemite), I can turn the shuffle button on and off, but there is no way to tell which way it is until I go through several songs. It used to change color, if my memory is correct.


Thank you,


Ellen

Dec 1, 2015 2:35 PM in response to mpw1999

So this was a problem for me as well, until I read this thread, which got me clicking(pushing) on every part of the screen.


Its beyond simple to undo this, but not intuitive. There is a Shuffle button when you're in a playlist, it will turn on shuffle if it is not already on. It will NOT turn it back off. Shuffle is a Universal command on this new Music App in iOS (Iphone with vrs 9).


So I made two screenshots, the first shows you where to click when you're in a playlist,

User uploaded file

the second screenshot highlights where to turn the shuffle off for the entire playlist, and most likely any other playlist.


User uploaded file

So, to summarize, button for easy shuffle ON, couple of clicks to get to where it shuts it off.

how do you turn off shuffle on apple music 2015 version

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