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Helpful answers
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Aug 21, 2015 10:12 AM in response to nancylkayeby pedro d,Hello there, nancylkaye.
It sounds like you are trying to use the AirPrint feature of iOS device. The following Knowledge Base article is a great reference for AirPrint and the most up-to-date list of Airprint-enabled printers:
Print from your iPhone, iPad, or iPod touch - Apple Support
You can print from your iOS device to any Airprint-enabled printer:
- Open the app you want to print from. Find the print option by tapping the app’s share icon (
or
) or settings icon (
or
). If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint. - Tap (
) or Print. - Choose an AirPrint-enabled printer.
- Choose the number of copies.
- Tap Print.

If you don’t see your printer, make sure that:
- Your iOS device and your printer are both connected to the same Wi-Fi network and you're within range.
- Your printer supports AirPrint.
Thanks for being part of Apple Support Communities.
Cheers.
- Open the app you want to print from. Find the print option by tapping the app’s share icon (
