Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sound failure

iPad 2 - sound is not working in any app.but still plays the music. Is there a setting that needs adjusting or does my iPad need repair?

iPad 2, iOS 8.4.1

Posted on Aug 19, 2015 4:53 PM

Reply
1 reply

Aug 21, 2015 10:39 AM in response to azkitten

Hello there, azkitten.


It sounds like you're iPad is playing music fine, but sound in other applications is not working. The following Knowledge Base article offers up some good pointers when troubleshooting apps you've installed not performing as expected:


If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support


Restart the app

Close the app and open it again.

Restart your device

Turn your device off and back on.

Check for iOS and app updates

  1. Make sure that you're using latest version of iOS.
  2. Open the App Store and tap Updates.
  3. If updates are available, tap Update All.
  4. If asked, enter your Apple ID password.

You might need a Wi-Fi connection to update some apps.

Install another app from the App Store

Try installing a different app that you don't have on your device. Find a free app from the App Store, and remember to use the same Apple ID that you used to download the app that you're having issues with.

Delete and reinstall the app

  1. Tap and hold the app until it jiggles.
  2. Tap the User uploaded file on the app.
    User uploaded file
  3. Press the Home button.
  4. Go to the App Store and download the app again.
  5. Wait for the app to download, then open it from the Home screen.

Contact the app developer

If you see this issue again, contact the app developer for help:

  1. Find the app in the App Store.
  2. Tap the app, then tap Reviews.
  3. Underneath App Store Customer Reviews, tap App Support.
    User uploaded file



Thanks for reaching out to Apple Support Communities.


Kind Regards.

sound failure

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.