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on Saturday I found out that my iPhone 5s screen was coming out of the body. The glass is popping tords middle of the screen but it makes a clicking noise when the screen is pressed near the volume rocker. Will Apple replace my whole device it's still under warranty?
iPhone 5s, iOS 8.4.1
Nobody here can speak for Apple or just how they will remedy your problem. Make a Genius Bar appontment and take it in so they can examine it and then tell you what repair service they can offer you. It may be as simple as reseating the display in the casIng.
I had a similar issue. My 5s' screen was delaminating near the sleep/wake button at the top. I initially thought it was battery bloating but when I took the phone in, they said it was delamination because the battery is located on the other side of the phone (left side).
In my case, the store replaced the entire phone. They can now normally do screen replacements in-store but at the time I took mine in, their calibration equipment was down so a repair could not be made.
Yours could be either a screen delamination or a bloated battery pushing the screen out of position.
The only way to find out for sure is to take it in as mentioned by Michael Black.
I Made an appointment the day I found out my screen was coming out the body
im also having problems with my signal ever since I got my phone would randomly go from full bars to no service. My sister who also has a iPhone 5s never has this problem and we are on the same carrier. The last time this happened we where right next to each other and I looked at her phone and it still had 4 bars while mine said no service.
After your reservation, be sure to return and tell us what the outcome was. I'd expect it to be a bloated battery in your case, due to the position of the screen deformation and maybe the other reception issue you've reported as well.
When a battery bloats inside of a device that basically has no expanding room, it will press and squeeze on other internal components, basically wreaking havoc inside the device.
I have just been to the apple store in Westfields London with the screen popping out caused by a bulging battery
My iPhone 5s was 2 years old AND had an aftermarket screen replacement not done by Apple.
I was expecting to pay for a new battery to be installed and i would of been happy to do so, But........
The Genius was fantastic, They just replaced my iPhone 5s there and then. No questions asked free of charge.
Apple are AWSOME, Their customer care is out of this world, This is why i will be sticking with apple for a VERY long time
I Did not get an iPhone 6 it was a mistake and they replaced my whole phone.I still bought an iPhone 6 even tho the apple store man said not to because the new iPhone is being announced (in 3 weeks at the time).
Glass Screen on my iPhone 5s is coming out of body
