Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error 7 (windows error 193)

I installed itunes and received a message that says "itunes is not installed properly. Please reinstall itunes. Error 7 (windows error 193)." So I reinstalled itunes and the same thing has happened again.

null-OTHER, Windows 7

Posted on Aug 20, 2015 1:26 AM

Reply
1 reply

Aug 21, 2015 7:07 AM in response to kympres

Hello there, kympres.


It sounds like you are receiving iTunes Error 7 after installing iTunes on your Windows computer. The following Knowledge Base article offers up some great instruction on how to troubleshoot:


If you can't install or update iTunes for Windows - Apple Support



  1. Make sure that you're logged in to your computer as an administrator.

    If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
  2. Install the latest Microsoft Windows updates.

    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
  3. Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
  4. Right click on iTunesSetup or iTunes6464Setup (the installer you downloaded in step 3).

    If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
    If you have Windows XP: Choose Open.

    If you've previously installed iTunes, the installer will prompt you to repair the software.

    After the repair is complete, restart your computer and try launching iTunes.
  5. If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.

    Remove and reinstall iTunes and other software components for Windows XP.
    Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.

    Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
  6. Disable conflicting software.

    Some background processes can cause issues that prevent applications like iTunes from installing.

    If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
  7. Restart your computer.
  8. After the restart, and adjusting the software running on your PC, install iTunes again.

Get more help

If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.


Thanks for reaching out to Apple Support Communities.


Cheers.

Error 7 (windows error 193)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.