lhcorr

Q: ipod keeps going back to do not disconnect

My iPod keeps going back to "Do Not Disconnect" after I've followed the instructions about how to clear it.  What am I doing wrong? Thanks.

iPod nano, Windows 7

Posted on Aug 20, 2015 9:19 AM

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Q: ipod keeps going back to do not disconnect

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  • by alex_h1,

    alex_h1 alex_h1 Aug 21, 2015 9:22 AM in response to lhcorr
    Community Specialists
    Aug 21, 2015 9:22 AM in response to lhcorr

    Hello lhcorr,

    Thanks for using Apple Support Communities.

     

    If your iPod is displaying "Do not disconnect," then you will need to eject your iPod before you can safely unplug it from your computer.  For assistance with this issue please follow the directions outlined below.

     

    When you need to eject before you unplug

    You must eject your iPod before you disconnect if it displays any of the screens below:

    • "Do not disconnect"
    • "Connected, Eject Before Disconnecting"
    • "Sync in Progress, Please Wait ..."

    You must eject your iPod shuffle first before disconnecting when it displays a blinking amber LED.

    If the "Enable disk use" or "Manually manage music and videos" options are turned-on for iPod in iTunes, you will need to manually eject your iPod each time before you disconnect the cable.

    Eject your iPod

    1. Locate your iPod.
    2. From the sidebar on the left-hand side of the iTunes window, click the eject   icon.

    After you select your iPod, you can also eject it using the Command and E keys on your keyboard.

    If your iPod doesn't eject

    If the iPod display continues to indicate that it shouldn't be disconnected, use the method below to eject your iPod:

    Mac

    1. Open Finder.
    2. From the left sidebar, under Devices, click the iPod icon.
    3. From the menu bar at the top of your computer screen, choose File > Eject "[Your iPod's name]".

    Windows

    1. Windows XP and Windows 2000: Double-click My Computer.
      Windows Vista: From the Start menu, click Computer.
    2. Right-click the iPod icon.
    3. From the shortcut menu, choose Eject.

    How to eject an iPod - Apple Support

     

    Have a great weekend.