Q: every time I close and open my Ipad air 2, the screen frozen for awhile, there's a vertical stripe runs from left to right couple of seconds before back to normal, i tried to turn off and on, bur no change.

every time I close and open my Ipad air 2, the screen frozen for awhile, there's a vertical stripe runs from left to right couple of seconds before back to normal

Posted on Aug 20, 2015 4:29 PM

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Q: every time I close and open my Ipad air 2, the screen frozen for awhile, there's a vertical stripe runs from left to right couple ... more

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by alex_h1,

alex_h1 Aug 22, 2015 8:39 AM in response to luongocle
Community Specialists

Aug 22, 2015 8:39 AM in response to luongocle
Hello luongocle,
Thanks for using Apple Support Communities.

If you're seeing lines on your iPad's screen, then I recommend going through the steps outlined below.

If you see lines, missing sections, discoloration, or poor image quality

Try to restart your device. If you can't restart, force restart your device.

If this doesn't work, restore your device.

If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

Take care.
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Q: every time I close and open my Ipad air 2, the screen frozen for awhile, there's a vertical stripe runs from left to right couple of seconds before back to normal, i tried to turn off and on, bur no change.

All replies Helpful answers

by alex_h1,

If you see lines, missing sections, discoloration, or poor image quality

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