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Q: Screen Burn / Image Retention (iMac late-2013)

Hi:

 

I’ve been experiencing image burn on my 27” iMac (late-2013).

I’d noticed faint vertical lines on the display for the past month or so (almost like corduroy pattern) —

but the past few days the image burn has been pretty severe.

 

It’s fine after booting up,

but after working on it for an hour or so, the image burn starts to slowly develop.

Letting the screensaver come on helps temporarily, but after another hour of working on my machine, the image retention shows up again.

 

After searching online, I see that quite a few people have had this issue.

And I also see that Apple has deemed this “normal.”

 

I bought my machine about a year ago, but is thankfully still covered by AppleCare.

 

My question is:  will Apple replace my iMac? Or at least fix it?

Posted on Aug 20, 2015 6:45 PM

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