garvinfrommadison

Level 1 (6 points)

Desktops

Q: Printer Is not connected

I have an iMac OS 10.10.4. With a HP Printer Model HP2540

When I attempt to print I get a message “Printer is Not connected”

The WIFI is connected. Any Ideas ?

Posted on Aug 20, 2015 8:56 PM

I have this question too

Q: Printer Is not connected

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by Eric Root,

Eric Root Aug 21, 2015 2:32 PM in response to garvinfrommadison
Level 9 (70,250 points)

iTunes

Aug 21, 2015 2:32 PM in response to garvinfrommadison

HP – Wireless Printing Center

Network Printer Troubleshooting

Ping printer: If you have the printers IP address open Terminal (Applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.

WiFi Printer to WiFi Network - Connect
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by garvinfrommadison,

garvinfrommadison Aug 23, 2015 6:09 AM in response to Eric Root
Level 1 (6 points)

Desktops

Aug 23, 2015 6:09 AM in response to Eric Root

Thank you Eric for your response. Tell me where will I find the Printer IP address. Thanks
Best Wishes, Always G. Boyce Bazzell (Bazz)
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by Eric Root,

Eric Root Aug 23, 2015 11:58 AM in response to garvinfrommadison
Level 9 (70,250 points)

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Aug 23, 2015 11:58 AM in response to garvinfrommadison

You are welcome. Normally the IP address can be found through the control panel of the printer or by accessing your router's setup page.
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by garvinfrommadison,

garvinfrommadison Aug 24, 2015 5:57 AM in response to Eric Root
Level 1 (6 points)

Desktops

Aug 24, 2015 5:57 AM in response to Eric Root

THank you Eric, I'll give it a go.. Where will I find the Printers control Panel ? Router's set up page, would this be in the System preferences > network ? You can see I have a lot to learn <smile> Best Wishes, Always G. Boyce Bazzell (Bazz)
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by Eric Root,

Eric Root Aug 24, 2015 2:50 PM in response to garvinfrommadison
Level 9 (70,250 points)

iTunes

Aug 24, 2015 2:50 PM in response to garvinfrommadison

You are welcome. The printer's control panel is on the printer where you set up various options. For the router, go to System/Preferences/Network, select how you are connecting to the Internet, Wi-Fi foe example, and you should see an IP address. such as 192.168.1.X. Type that address into a browser, replacing the X with a one, for example 192.168.1.1.
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by Eric Root,

Eric Root Aug 24, 2015 3:29 PM in response to garvinfrommadison
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Aug 24, 2015 3:29 PM in response to garvinfrommadison

If it wants a user name and password, try admin admin and the reset a stronger password.
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